• Operations Assistant (Part-Time)

    ChildServe (Johnston, IA)


    Operations Assistant (Part-Time)

     

    Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa

     

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    Description

    ChildServe is seeking a personable, organized, and detail-oriented Operations Assistant to support scheduling and coordination across our outpatient service areas. This is a part-time role dedicated to ensuring families, staff, and visitors feel supported and welcomed. The Operations Assistant will provide essential administrative support to help create a smooth, positive experience for everyone who walks through our doors.

     

    Schedule

     

    + Part-Time, up to 20 hours per week

    + Monday - Friday, ~2pm-6pm

     

    What You'll Do

     

    + Answers multi-line telephone, routing the call as appropriate.

    + Assist with mail as needed.

    + Receive and process organizational faxes coming into the fax machine in a timely, confidential and accurate manner.

    + Coordinates payment functions.

    + Greets and identifies needs of visitors to ChildServe. Provides a positive customer service experience when interacting with families, visitors and staff. Identify and communicate to providers when clients have arrived for appointments.

    + Provides clerical support to program and partner programs, as requested by leaders. May assist with updating data, providing project support, data collection and similar tasks. Completes other duties as assigned.

     

    What You'll Need

     

    + H.S. Degree or GED equivalent required, some college preferred.

    + Preferred: two years office/administrative experience including customer service.

    + Ability to work effectively, accurately, and efficiently with frequent interruptions.

    + Ability to communicate effectively and professionally with others, both verbally and in writing, and foster effective relationships with co-workers, families, and 3rd parties.

    + Computer skills; specifically, Microsoft Office and experience using an electronic health record system.

    + Maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population.

    + Must exercise confidentiality regarding the affairs of clients, staff, their families, and ChildServe

    + Ability to interpret and follow applicable policies, procedures, and regulations.

    + Ability to communicate in English effectively for understanding, in writing and verbally

     

    Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing [email protected] .

     

    Make a Difference Every Day at ChildServe

     

    + ChildServe partners with families to help children with special healthcare needs live a great life.

    + ChildServe is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.

    + ChildServe’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.

    + Established in 1928, ChildServe proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

     

    ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected]. ChildServe is an Equal Opportunity Employer.