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Summary This position is located with Bonneville Power Administration(BPA), in the Power Account Services (PSS) organization of Northwest Requirements Marketing (PS), Power Services (P). A successful candidate in the Supervisory Account Specialist position will serve as the Power Account Services Manager with responsibility for developing, implementing, and evaluating all programs and policies associated with the organization's long- and short-range strategic goals. Responsibilities This position serves as the Power Account Services Manager, responsible for administering BPA's long-term power contracts from development through implementation and upkeep. Directs development of data, analyses, and decision support to deliver on customer service objectives and resolve issues. Establishes organizational goals and objectives, leads workplan development, oversees deliverables, and monitors and evaluates performance of programs, projects and staff. As a second-level manager, oversees and directs both staff and subordinate managers, fulfilling broad range of supervisory and managerial duties such as assigning and delegating work, assuring cross-organizational alignment and prioritization, managing performance, developing staff, and shaping team dynamics. Represents interests and work products of organization internally and with external customers and stakeholders. Requirements Conditions of Employment In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. Key Requirements: You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. You will be required to report in person to the official duty location. Conditions of Employment: Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually. First time supervisors will be required to serve a 1 year probationary period. Qualifications SPECIALIZED EXPERIENCE REQUIREMENTS A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-14) in the Federal service. Specialized experience for this position is defined as 1) experience leading, performing and coordinating customer-facing contracting or analytical work associated with power sales agreements (e.g. generation, distribution, transmission), and 2) facilitating decision-making using an organization's standard decision tools and processes and implementing those decisions once made. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education There are no specific education requirements or substitution of education for experience for this position. Additional Information This job opportunity announcement may be used to fill additional similar vacancies across DOE EEO Policy: USAJOBS Help Center | Equal employment opportunity policy Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy Veterans Information: USAJOBS Help Center - Veterans Veterans and persons with disabilities are encouraged to apply. Telework: https://www.opm.gov/telework/ Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register BPA strives to ensure a safe and positive work environment. We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.