"Alerted.org

Job Description Summary

Responsible for providing leadership and driving the execution of multi-discipline infrastructure services across the world.

Job Description

Roles and Responsibilities

In this role, you will:

+ Lead a team, or team of teams, of employees focused across the digital operations space to include infrastructure, end user support, network, etc.

+ Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.

+ Proactively identify and resolve issues and make recommendations for improvements to existing processes.

+ Lead cross-discipline teams to establish an integrated plan to deliver team commitments.

+ Establishes governance structure that identifies key performance indicators, sets milestones, and establishes a reporting cadence.

+ Tracks and monitors program status and metrics to ensure milestones are met, and internal and external delivery commitments are met.

+ Drive adherence to IT Compliance standards (SOX, ISO) by minimizing exception processes and creating streamlined or automated solutions for gaps.

+ Establish and foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.

+ Manage client & vendor problem resolution and escalation.

+ Complete root cause analysis of defects and implement controls to mitigate repetitive issues.

+ Ensures ongoing communication of progress against program objectives.

+ Provide strategic oversight and drive team optimization and individual team member growth.

Minimum Qualifications:

•Bachelor’s degree from accredited university or college with minimum of 8 years of professional experience OR Associates degree with minimum of 11 years of professional experience OR High School Diploma with minimum of 13 years of professional experience

•Minimum 5 years of professional experience in IT Operations

•Note: Military experience is equivalent to professional experience

•Eligibility Requirement:

-Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics Technical Expertise:

+ Strong preference given to candidates in the **Eastern Time Zone**

+ Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities

+ Experienced in design, performance, availability and scalability of the infrastructure

+ Demonstrated understanding of Lean Six Sigma principles (e.g., Green belt certified)

Business Acumen:

+ Strong business analysis and problem-solving skills

+ Knowledge of business and financial principles and practices

+ Demonstrated ability to manage team/product operations across the product ecosystem and make trade offs based on key business priorities

+ Demonstrated experience leading and influencing across a complex, global matrix organization

+ Ability to decompose problems and make decisions when problems or solutions are not 100% defined

+ Skilled in breaking down problems, documenting problem statements and estimating efforts

Leadership:

+ Demonstrated experience leading and influencing across a complex, global matrix organization

+ Demonstrated ownership of business decisions including outcomes and any required rework plans

+ Experience coaching, mentoring, and developing team members

+ Experience providing feedback on performance toward goals

+ Ability to proactively identify and remove obstacles or barriers on behalf of the team

Personal Attributes:

+ Excellent written and oral communication skills and the ability to interface with senior leadership with confidence and clarity

+ Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions

+ Ability to proactively identify and remove obstacles or barriers on behalf of the team

+ Strategic thinker with the ability to create and execute concrete action plans

+ Strong analytical, project management, and organizational skills

+ Strong oral and written communication skills

+ Ability to work under tight deadlines and to prioritize under pressure

Additional Information for US candidates:

The base pay range for this position is $150,800-$251,300 USD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 4th , 2025.​

**Benefits** ​

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs ( _i.e_ ., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

**Relocation Assistance Provided:** No

\#LI-Remote - This is a remote position

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.