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Instructional Designer (Intermediate or Senior)
- ITC Holdings (Ann Arbor, MI)
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JOB SUMMARY
Provides learning solutions aligned with the strategic goals of the Company and needs of the business. Ensures the effective design, creation, delivery, and evaluation of comprehensive learning and development programs for E-learning and “in-house” instructional programs.
**Senior Level Specific** : Oversees and administers these programs using specialized knowledge and skills, creating a positive and impactful learner experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
+ Designs, develops, and publishes complex E-learning and classroom content.
+ Creates audio scripts, edits audio/video, and maintains curriculum to ensure it remains current.
+ Develops training content utilizing appropriate E-learning authoring tools.
+ Uploads curriculum and creates learning events in the Learning Management System (LMS).
+ Develops engaging web-based E-learning solutions that meet instructional design and appropriate media standards.
+ Collaborates closely with subject matter experts (SMEs), department team members, and company leaders to design, create, deliver, and evaluate learning and development programs.
+ Converts electronic and print-based training content into meaningful, interactive, and engaging E-learning material.
+ Creates graphics, animations, videos, and other visual elements to enhance learning and development programs.
+ Integrates and edits audio voiceover and sound to enrich E-learning experiences.
+ Tests and validates all aspects of the E-learning development (text, content, interactivity, functionality) prior to release.
+ Facilitates virtual and in-person training courses.
+ Possesses the capability to act as an LMS Administrator, including entering curriculum and administering assessments.
+ Identifies optimal learning solutions to address employee developmental gaps.
+ Evaluates and updates programs regularly by soliciting timely input and feedback from trainees, SMEs, and business partners.
+ Partners with Business Unit leaders to secure support and to identify appropriate training initiatives.
+ Resolves technical issues related to E-learning authoring tools or LMS.
+ Ensures training materials—including Lesson Plans, ILAs, and related content—are complete, consistent, and aligned with standards by reviewing and supporting instructors in their development and execution.
Senior Level Specific:
+ Oversees the design, development, and publishing of complex E-learning and classroom content.
Administers the effective design, creation, delivery, and evaluation of learning and development programs using specialized knowledge and skills.
REQUIREMENTS
+ Bachelor’s degree in Instructional Design or relevant, equivalent experience and/or education.
Minimum Experience Levels:
+ **Intermediate Level:** Minimum of three (3) years of experience in developing E-learning and classroom training, including training design, development, and delivery experience in a corporate environment.
+ **Senior Level:** Minimum of five (5) years of experience in developing E-learning and classroom training, including training design, development, and delivery experience in a corporate environment.
+ Utility experience preferred.
+ Excellent verbal, written, and presentation skills.
+ Excellent ability to organize, plan, manage, execute, and evaluate projects.
+ Strong analytical skills, decision making, problem solving, and organizational abilities.
+ Knowledge of Cornerstone and various Learning Management Systems (LMS) preferred.
+ Advanced skills using Articulate Storyline or Captivate required.
+ Advanced skills using PowerPoint and working knowledge of other MS Office tools.
+ NERC System Operator Reliability Coordinator (RC) Certification preferred.
+ Primary work location is Ann Arbor, MI with travel to Novi, MI required.
+ Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.
Make a Power Move - For the Greater Grid: Reliable. Resilient. Ready.
As AI innovation, automation and economic growth reshape the way we live and work, the demand on our power infrastructure is growing fast. At ITC, we’re building the greater grid that’s ready for today’s technology and tomorrow’s possibilities.
Our people bring the power - fueling innovation and strengthening the grid every day. We’re looking for individuals who are ready to make a power move and help us build a greater grid for a more reliable and affordable energy future.
ITC offers industry-leading compensation, benefits and opportunities to channel your energy into solutions. We foster a culture of belonging - where every voice is valued, differences are celebrated and everyone has the opportunity to thrive. Make a power move today.
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