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Position Summary...

What you'll do...

Conduct Investigations

+ Develop investigative plans based on varying case types.

+ Identify case approach methods using historical data.

+ Gather, evaluate, and investigate case materials, including conducting interviews.

+ Analyze findings within the context of differing business units.

+ Develop and align recommendations for case actions based on findings, historical trends, and business unit expectations.

+ Partner with peers and team leadership to validate recommendations.

+ Communicate recommended solutions to key stakeholders.

Support Investigative Protocol and Standards

+ Act as an interview witness for complex cases.

+ Provide guidance and support to leaders in case-related conversations.

+ Identify opportunities within protocols and processes and develop solution recommendations.

+ Provide insight to cross-functional teams on the implementation of investigative and corrective action processes.

+ Test and provide feedback on new forms or processes to ensure compliance and effectiveness across divisions.

Provide Guidance on Corrective Actions

+ Review case details and documentation.

+ Develop corrective action recommendations based on policies and historical trends.

+ Consult with business leaders on communication of the corrective action and documents (e.g., conducting pre-conversation role plays).

+ Support business leaders in conversations and complete system finalization steps to close the process.

Demonstrate Expertise and Support Business Solutions

+ Provide expert advice and guidance in the application of information and best practices.

+ Support and align efforts to meet customer and business needs.

+ Build relationships and partnerships with key stakeholders.

+ Identify business needs, carry out necessary processes, and monitor progress and results.

+ Recognize and capitalize on improvement opportunities; adapt to organizational changes and new responsibilities.

Model Compliance and Company Values

+ Incorporate company policies, mission, values, and standards of ethics and integrity into business plans.

+ Use the Open Door Policy and demonstrate how to apply these in executing business processes and practices.

What you'll bring:

+ Using judgement to substantiate or un-substantiate allegations

+ Detail oriented

+ Manage multiple cases at one time

+ Problem solving

+ Effective communication

+ Cross collaboration

Leadership Expectations

Respect for the Individual

+ Demonstrate and encourage respect for others.

+ Drive a positive associate and customer/member experience.

+ Embrace differences in people, cultures, ideas, and experiences.

+ Support workplaces where associates feel seen and connected through a culture of belonging.

Acts with Integrity

+ Maintain and promote the highest standards of integrity, ethics, and compliance.

+ Model Walmart values and lead by example to foster our culture.

+ Support Walmart’s goal of becoming a regenerative company.

+ Follow the law, our code of conduct, and company policies.

+ Encourage an environment where associates feel comfortable sharing concerns.

+ Act with accountability for achieving results in line with our values.

Service to the Customer/Member

+ Deliver results while prioritizing the customer/member.

+ Apply an omni-merchant mindset and drive value and Every Day Low Prices for customers/members.

+ Adopt a broad perspective that considers data, analytics, customer/member insights, and different parts of the business.

Strive for Excellence

+ Consistently raise the bar and seek to improve.

+ Demonstrate curiosity and a growth mindset.

+ Seek feedback, ask thoughtful questions, and support innovation and intelligent risk-taking.

+ Exhibit resilience in the face of setbacks.

+ Implement and support continuous improvements and embrace new digital tools and ways of working.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .

The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Minimum Qualifications: Bachelor’s degree in Human Resources, Business, or related field OR 2 years’ experience in human resources, employee relations, labor relations, investigations, or related field.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Customer Service, Human Resources

Human Resources - Professional HR (PHR) CERTIFICATION - Certification

Primary Location...

2914 Se I St, Bentonville, AR 72712-3148, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.