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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility ([email protected]?subject=Accommodation%20request)

_(accommodation requests only; other inquiries won't receive a response)._

Regular or Temporary:

Regular

**Language Fluency:** English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Partner with Truist Care Center (TCC) Leadership to enable and influence core business needs and strategy within the context of the rapidly changing internal and external business environment. This individual will interface with TCC Leadership, as well as key business partners within EOS, technology, risk, lines of business, etc., to develop processes and approaches to create efficiency in horizontal activities across business functions including, but not limited to recurring business reviews, strategic planning, project and technology initiatives, and collaboration with functional partners in process, risk management, financial functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Collaborate with senior leaders within Truist Care Center, Enterprise Operational Services (EOS), cross-functional SMEs, and other stakeholders to document and execute current and future strategic vision.

2. Create documents and presentations for executive leadership that clearly articulate recommendations, tradeoffs, and/or strategic choices with rationale around why conclusions are being suggested/made.

3. Establish principles, rules, standards and best practices for supported business unit, and build and manage the intake and prioritization method for TCC transformation initiatives and project review processes.

4. Support or lead strategic TCC transformation initiatives.

5. Ensure alignment with EOS Business Optimization and Finance partners for consistent financial/benefit reporting on key Operations initiatives, maintain awareness of/communicate relevant Finance routines and processes, and document, communicate, and track performance against Finance targets.

6. Provide influential leadership that supports insightful decision-making, drives efficiencies in the solution delivery and supports processes, and maximizes the quality of top deliverables.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in Business, Management, or Operations, or equivalent education and related training

2. Five of more years of progressively responsible leadership experience in financial institutions;

3. Comprehensive experience with leading large scale, complex transformations from ideation to delivery;

4. Self directed with strong organizational skills in order to meet multiple competing deadlines;

5. Ability to interact effectively with Executive Management

6. Strong interpersonal, collaboration and communication skills

7. Ability to think and act strategically

8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

1. MBA or top consulting firm experience

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

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