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Join us as a Principal Salesforce Engineer and play a key role in transforming health insurance experiences\. In this remote leadership role, you’ll design and implement cutting\-edge Salesforce solutions that drive member engagement, streamline care coordination, and optimize insurance operations\. Leveraging **Health Cloud, Marketing Cloud** , and **Salesforce Industries \(Vlocity\),** you’ll deliver scalable, compliant, and personalized solutions that span the entire insurance lifecycle—from quoting to sales management\. If you’re passionate about innovation and making a real impact in healthcare technology, this is your opportunity to lead\.

Job Responsibilities

+ Management of Salesforce orgs

+ Application of DevSecOps formal processes and tools in a Salesforce\-based environment

+ Formulates and defines system scope and objectives through research and fact\-finding to design, develop, modify, or integrate complex information systems\.

+ Devises or modifies application systems and procedures to optimize functional requirements including capacity, operating time, response time, and form of desired results\.

+ Designs, codes, tests, debugs, and documents programs, subroutines, and scripts\.

+ Expertly and independently executes and delivers all phases of the development and configuration lifecycles with the highest levels of quality\.

+ Independently manages and delivers large projects which include problems that are difficult and frequently complex\.

+ Responds to system failures and performance events by taking appropriate measures to reduce system downtime and eliminate recurrence of problems\.

Job Qualifications

_Education_

•Bachelor's Degree in a Computer Sciences related field or equivalent work experience\. Equivalent experience is defined as 4 years of professional work experience in a corporate environment\.

_Experience_

•7 years \- Systems and programming experience required

•1 year \- Experience with information technology concepts, application development methodology, terminology, and standards required

•1 year \- Expert working knowledge of at least one programming language in use at BCBST\.

_Skills/Certifications_

•Salesforce APIs: Knowledge of Salesforce APIs \(REST, SOAP, Bulk, Metadata\) for integrating Salesforce with other systems\.

•Health or Marketing Cloud: Understanding of Health Cloud objects, components, and flows

•Proven skill with information technology in use at BCBST is required\.

•Proven analysis, design, and coding skills, and demonstrated success in leading large and complex projects\.

•Recognized subject matter expert in one or more specialized areas of applications systems analysis and programming\.

•Expert ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel\.

•Be organized, reliable, and able to manage multiple tasks with exceptional work ethic\.

•Leadership skills: Must be able to communicate effectively with both technical and non\-technical co\-workers\.

Preferred Qualifications:

+ 8\+ years of Salesforce experience, with deep expertise in Health Cloud, Marketing Cloud, and Salesforce Industries \(Vlocity\)\.

+ Salesforce certifications such as Health Cloud Accredited Professional, Marketing Cloud Consultant, and Salesforce Industries Developer\.

+ Experience in health insurance operations including quoting, enrollment, member engagement, and claims\.

+ Strong understanding of HIPAA, CMS regulations, and healthcare interoperability standards\.

+ Proficiency with remote collaboration tools and Agile/Scrum methodologies\.

+ Salesforce certifications include Health Cloud, Application Architect, and Platform Developer II\.

+ Experience working in regulated environments with strong understanding of HIPAA and data protection laws\.

+ Experience with Agile methodologies and tools like ADO, Azure Boards, and Git/GitHub\.

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc\.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law\.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices \(https://www\.bcbst\.com/docs/equal\-employment\-opportunity\.pdf\)

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity\. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via\-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered\. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means\.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945\. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow\.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members\. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability\.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously\. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST\.

BCBST is a remote\-first organization with many employees working primarily from their homes\. Each position within the company is classified as either fully remote, partially remote, or office based\.

BCBST hires employees for remote positions from across the U\.S\. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York\. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense\.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance\.