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Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$116,604.00 - $134,035.00 - $158,558.00

Summary:

In collaboration with the Regional Senior Leadership teams and under the medical direction of a qualified pathologist (MD), the laboratory manager is responsible for the administrative operation of the laboratories; the maintenance of all policies, procedures, and quality control practices; the management and supervision of the laboratory technical, clerical, and environmental staff; the administration of the department budget; and the maintenance of effective physician and inter/intradepartmental relations.

The Manager works collaboratively with and is a peer to the managers of BRL, the managers of Baystate Health clinical and anatomic pathology laboratories to meet system objectives and the needs of laboratory clients and their patients.

The Manager has the following responsibilities: direct oversight of the Worcester Satellite, Brockton, BNH, and BWH labs, including direct supervision of the technical lead, technical staff, and phlebotomists at the Worcester Satellite Lab. This Manager also serves as the Technical Supervisor ("TS") for testing done in Satellite Labs in Connecticut.

The incumbent is a member of the Clinical Services team in each region, and part of the BH Laboratory Leadership team. Incumbent reports to the Director of Systemwide Laboratory Operations. Responsible for three areas of accountability within the Department of Laboratory/Pathology; BNH laboratory, BWH laboratory, and BMLOC laboratory. Reporting directly to the incumbent are supervisors, clinical section leads, technologists, technicians, phlebotomists, lab assistants, and clerical staff in their respective area(s).

At the direction of the BH Senior Laboratory Leadership, develop and prepare goals and objectives which support the BH mission, principles, and goals.

Coordinate department orientation with new employees. Assist and/or conduct employee performance appraisals and payroll. Assist and/or conduct employee performance appraisals and payroll. Assist and/or perform corrective actions as needed with employees. Oversee department QA programs. Uses critical thinking skills and independent judgment to make departmental decisions.

As Safety Officer, is responsible for identifying and appraisal unsafe conditions and practices and evaluating the severity of accidents. Has authority to intervene whenever conditions pose an immediate threat to life or health or threaten damage to equipment or buildings.

Responsible for coordinating the development and review of hazard control methods, procedures, and programs.

Responsible for the communications of pertinent safety information to those directly involved. Responsible for safety and implementing programs for safety, hazardous materials, infectious disease prevention, and fire safety management.

Job Responsibilities:

**1)** Responsible for the development and maintenance of the annual operating budget in all assigned areas, reviewing monthly and annual reports of income, expense, productivity, etc., and implementing necessary action to ensure budgetary compliance.

**2)** The incumbent is responsible for the supervision and coordination of staff regarding personnel issues, evaluation, position descriptions, scheduling, orientation, training, and staff development. In addition, the position is responsible for criteria-based performance evaluations, wage changes, disciplinary action, hiring, termination, and similar actions.

**3)** Develop and maintains operational policies and procedures. Collaborate with BH lab leadership to maximize standardization and efficiency with policies and procedures.

**4)** Apply reimbursement policies, BH corporate/laboratory compliance procedures, and Federal/MA state regulations to avoid fraud and abuse and operate on a fiscally sound basis to meet successful patient outcomes on billing.

**5)** Maintains accreditation with JC, CAP AABB, CLIA, MA state, and other regulatory agency standards, laws, and regulations as appropriate

**6)** Maintains collaborative relationships with other medical center departments to assure coordination and quality of care.

**7)** Supervise all aspects of testing operation: including technical oversight, and troubleshooting, and ensure adherence to quality control requirements. Ensure timely reporting of all results, appropriate reporting, and documentation of abnormal and Critical results

**8)** Develop and maintain an effective Quality Program in collaboration with the BH Department of Pathology Quality Program. Develop and maintain quality indicators and mechanisms for tracking and reporting. Participate in System-wide Quality Meetings as necessary.

**9)** Coordinates the preparation of required reports to state and federal agencies. Serves as the hospital safety representative to selected hospital and Medical Staff Committees.

**10)** Attends local seminars, teleconferences, or professional meetings to expand technical knowledge and leadership development.

Required Work Experience:

**1)** Minimum of five years experience as a supervisor.

**2** ) Experience with regulatory and accreditation of laboratory operations.

**Preferred Work Experience** :

**1)** None listed.

**Skills and Competencies** :

**1)** Excellent customer relations skills.

Education:

Bachelors Degree (Required)

Certifications:

Medical Technologist - American Society for Clinical PathologyAmerican Society for Clinical Pathology

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.