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Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

Cleveland Clinic has one of the most distinguished otolaryngology medical centers in the country and is known for its expertise and care in the field of ear, nose and throat (ENT). From issues with voice, earaches and sinus congestion to vertigo and sleep apnea, Cleveland Clinic's comprehensive otolaryngology team works collaboratively to provide exceptional patient care. As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. You'll work collaboratively with fellow staff to support medication management, patient monitoring, and a variety of administrative and clinical tasks. This position offers a unique opportunity to broaden their clinical experience by engaging in a wide range of responsibilities across patient care, compliance, and coordination with interdisciplinary teams.

This role will also consider an Outpatient Clinical Care Assistant (OCCA). As an Outpatient Clinical Care Assistant, you will provide care to diverse populations of patients under the supervision of a physician or nurse. An Outpatient Clinical Care Assistant in this role is familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients' conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset.

This role will also consider a Licensed Practice Nurse (LPN). As an LPN, you will assist fellow caregivers in providing exceptional, top-quality care to a diverse patient population. In this role, you can make a lasting difference in the lives of patients, all while enhancing your nursing skills through hands-on experience and numerous educational resources offered within the Cleveland Clinic system.

A caregiver in this role will work 8:00am to 5:00pm with rotating evenings and weekends.

A caregiver who excels in this role will:

+ Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.

+ Monitor and communicate changes in patient condition.

+ Maintain equipment, medical supplies and examination areas.

+ Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

OR as an OCCA

+ Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).

+ Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.

+ Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.

+ Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.

+ Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.

+ Review printed instructions with patients.

+ Assist with wound care.

+ Document in the electronic health record.

+ Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic.

+ Stock supplies and linens.

+ Clean, monitor expiration dates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.

+ Initiate CPR and other emergency measures.

OR as an LPN

+ Provide patient care activities under the direction of an RN and/or physician.

+ Collect and document objective and subjective data and observations about patients.

+ Complete nursing assessments and report all data.

+ Implement the current nursing care plan, medication or treatment and communicate patients' responses.

+ Observe patients for adverse reactions to medications or treatments.

+ Perform routine laboratory tests.

+ Educate patients and family members.

Minimum qualifications for the ideal future caregiver include:

+ Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)

+ Completion of a clinical externship OR extensive clinical experience

+ Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period

OR as an OCCA

+ A high school diploma or GED

+ Understanding of human anatomy, basic patient care activities and math

+ If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period

+ One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting

+ Additional formal training/education may substitute some or all of the required experience

OR as an LPN

+ Graduate of an approved school of Practical Nursing

+ Current Ohio license as a Licensed Practice Nurse (LPN)

+ Basic Life Support (BLS) Certification through the American Heart Association (AHA)

Preferred qualifications for the ideal future caregiver include:

+ Medical Assisting Certification

+ Successful completion of a CC externship

+ One year of patient care experience

+ Proficiency in the use of an electronic medical record

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

+ Manual dexterity to operate office equipment.

+ May require extended periods of standing, walking or sitting.

+ Good visual acuity through normal or corrected vision.

+ Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

+ Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

+ Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $19.75

Maximum hourly: $27.75

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities