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Business Services Manager
- City of Durham (Durham, NC)
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Business Services Manager
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Business Services Manager
Salary
$85,653.00 - $132,772.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Remote Employment
Flexible/Hybrid
Job Number
25-05699
Department
Environmental & Street Services
Opening Date
11/05/2025
Closing Date
11/26/2025 11:59 PM Eastern
+ Description
+ Benefits
+ Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $85,653.00 - $102,783.00
Hours: Monday - Friday / 8:00 a.m. – 5:00 p.m.
Top-notch management, highly qualified, competent staff and opportunities for career advancement and professional success make the City of Durham's Environmental & Street Services Department (http://durhamnc.gov/506/Public-Works) a great place to work. We create the foundation on which Durham is built, using innovative methods that support the City's growth and enhance our quality of life. If growing professionally while serving your community is for you, bring your skills to Durham!
The City of Durham seeks a skilled and highly motivated Business Services Manager to join its Environmental & Street Services Department. Housed in the Financial & Business Services division, the Business Services Manager exercises strong leadership, decision making, and analytical skills to successfully carry out the management of the division’s fiscal and resource stewardship.
About the Role
Environmental & Street Services, hiring a Business Services Manager to support core business, budget, finance, and procurement operations for the department. The Business Services Manager will be responsible for supervising a small, 2-person team collectively tasked with providing management analysis and fiscal oversight; preparing, reviewing, monitoring and adjusting the division/department’s budget; researching and preparing financial reports; overseeing contract administration to include: Request for Proposals and contract progress payments; preparing and/or reviewing City Council Agenda Items; grant management; procurement processes (requisitions and invoices, reviewing and approving purchase card statements); developing and implementing policies and procedures; developing and providing training; and assisting with and/or leading strategic planning and performance measurement for the division/department.
Duties/Responsibilities
+ Supervises and coordinates the Solid Waste division’s business operations, primarily including finance and budgeting through general management oversight of financial, budget, contract administration, grants, performance, personnel, accounts payable and receivables.
+ Prepares, analyzes, reviews, monitors, and adjusts budgets; attends budget hearings and meetings; reviews, evaluates, and approves expenditures, budget transfers, and fund allocation; researches, reviews, and analyzes financial information; prepares expenditure and revenue estimates and financial forecasts; and develops and makes budget and financial recommendations.
+ Developing and implementing compliance protocols, policies, and procedures.
+ Supervises administrative staff; reviews work of others for accuracy, completeness, and compliance with applicable specifications, requirements, regulations, policies, and procedures.
+ Assists with and/or leads strategic planning and performance measurement processes.
+ Ensures contractual compliance with applicable regulations, permits, policies, and procedures.
+ Coordinates the preparation of and/or prepares, reviews, maintains and submits legal, financial, technical, and other complex, special, and general reports, plans, bid documents, contracts, applications, claims, memorandums, and other documents.
+ Collaborates with City management and other city departments, internal department personnel, vendors and external agencies; provides subject-matter expertise and consulting; investigates and resolves complex and high-visibility issues; and represents the department for citywide activities and projects.
+ Supports the Director and Assistant Directors in developing and monitoring the annual budget. Prepares budget reports, presentations, and conducts related analyses.
Minimum Qualifications & Experience
+ Bachelor’s degree in business or public administration, or directly related field.
+ Five years of professional experience that includes subject-matter expertise and knowledge in local government.
+ Two years of supervisory experience.
Additional Preferred Skills
+ Master's degree in business or public administration;
+ Experience with Enterprise Resource Planning (ERP) systems such as Munis or Oracle is a plus.
+ Experience with personnel management.
+ Experience with budget planning, management and oversight, and proficient use of spreadsheet applications such as Excel.
+ Experience with purchase orders, processing invoices, RFPs, and requisitions, especially in a government setting within an operational department.
Benefits – General Full-Time Employees
+ 12-13 paid holidays per year
+ 13 standard work days of vacation per year
+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
+ 2 weeks paid military leave per year
+ Medical, dental, vision, and supplemental life insurance plans
+ State and City retirement plans
+ Short and long term disability plans
+ Paid temporary disability leave for specified conditions
+ City contribution of 13.6% into the N.C. State Retirement System
+ Paid funeral leave
+ Employee Assistance Program - personal and family counseling
+ Paid life insurance equal to annual salary
+ 48 hours for volunteer work each year*
+ 4 hours parental leave each year
+ Workman's Compensation Insurance
+ 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
+ 401(k) retirement plan (5.0% of salary)
+ State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
+ 401(k) retirement plan (5.0% of salary)
+ State retirement plan effective first day of the month following date of hire
+ Health insurance effective first day of the month following date of hire
+ Dental and life insurance, after one year of service
+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
+ City of Durham Website
+ Walk in
+ Job fair
+ Employee referral
+ Professional organization ***Please list the organization in "other" box below***
+ Internet posting ***Please list the specific web site in the "other" box below***
+ Craig's List
+ Facebook
+ LinkedIn
+ GlassDoor
+ governmentjobs.com
+ Monster.com
+ Indeed.com
+ Employment Security Commission
+ Magazine/Newspaper
+ Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
+ High School Diploma or Equivalent (GED, HiSET, TASC)
+ Associates Degree
+ Bachelor's Degree
+ Master's Degree
+ Doctoral Degree (PhD, Juris Doctorate)
04
How many years of professional experience do you have that includes subject-matter expertise and knowledge in local government?
+ No related experience
+ Less than 1 year of related experience
+ 1 year but less than 5 years of related experience
+ 5 years but less than 9 years of related experience
+ 9 years but less than 13 years of related experience
+ 13 or more years of related experience
05
How many years of supervisory or management experience do you have?
+ No related experience
+ Less than 1 year of related experience
+ 1 year but less than 2 years
+ 2 years but less than 4 years
+ 4 or more years
06
How many years of experience do you have working with Enterprise Resource Planning (ERP) systems, such as Munis or Oracle?
+ No related experience
+ Less than 1 year of related experience
+ 1 year but less than 2 years
+ 2 years but less than 5 years
+ 5 or more years
07
How many years of budget development, management, and oversight experience do you have?
+ No related experience
+ Less than 1 year of related experience
+ 1 year but less than 2 years
+ 2 years but less than 5 years
+ 5 or more years
08
How many years of experience do you have with invoicing, procurement, requisitions, processing payments?
+ No related experience
+ Less than 1 year of related experience
+ 1 year but less than 2 years of related experience
+ 2 years but less than 5 years of related experience
+ 5 or more years of related experience
09
How would you rate your experience level with MS Excel (such as to create and analyze budgets and other data)?
+ No experience
+ Beginner level
+ Intermediate level
+ Advanced level
+ Expert level
Required Question
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