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Job Summary and Responsibilities

This position contributes to the CHI Health vision and mission by the creation, implementation and maintenance of an effective workflow to assist our patients with the financial responsibility of healthcare. This job is responsible for assisting patients by providing information to patients who require assistance navigating through their insurance benefits and financial options in accordance with established business objectives and applicable regulatory requirements. They will collaborate with clinics and other facilities under the supervision of the Patient Financial Services supervisor, to make sure they are assisting the clinics and/or patients in an efficient manner, meets customer/ facility needs and are compliant with internal policies/standards/procedures and applicable regulatory requirements.

Essential Function

-Provide correct coding and quantities based on insurance guidelines

-Process both insurance and patient payments

-Read and explain EOB's

-File disputes and appeal claims that denied incorrectly

-identify claims that have not been processed by either insurance or patients and take the next step in payment collection process

-maintain appropriate records and donducts routine administrative tasks necessary to support the department.

-maintain proper documentation of records

Job Requirements

Experience (required and preferred):

+ Experience in health care revenue cycle functions to include insurance, registration, collections or customer service : Preferred

Where You'll Work

CHI Health St. Elizabeth, founded by the Sisters of St. Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical center in Lincoln, Neb. St. Elizabeth specializes in the treatment areas of newborn and pediatric care, women’s health, burn and wound, cardiology, oncology, emergency medicine, orthopedics and neuroscience.

Pay Range

$16.42 - $23.19 /hour

We are an equal opportunity/affirmative action employer.