"Alerted.org

Our client, a leading provider of hardware support services, is seeking a Break Fix Technician to join their team. As a Break Fix Technician, you will be part of the Service Support Department supporting a dedicated team of technical professionals. The ideal candidate will demonstrate problem-solving skills, resilience, and a proactive attitude, which will align successfully within the organization.

**Job Title:** Break Fix Technician

**Location:** Johnson City, TN

What's the Job?

+ Provide hardware support and repair services for HP print devices, including DesignJet, A3, and LaserJet models.

+ Assist with hardware configuration, installations, and troubleshooting on-site at customer locations.

+ Work closely with escalation teams to resolve complex technical issues efficiently.

+ Educate customers about technology solutions and ensure high levels of customer satisfaction.

+ Manage multiple service events daily, prioritizing tasks to meet customer and business needs.

What's Needed?

+ Proven experience troubleshooting hardware problems on HP print devices (DesignJet, A3, LaserJet) is required.

+ Strong skills in Personal Systems, including Laptops, Desktops, POS, and Workstations.

+ Ability to work independently in a fast-paced, dynamic environment.

+ Excellent interpersonal and communication skills, especially in customer-facing situations.

+ Reliable personal auto, with mileage reimbursement, and residence within 15 minutes of Johnson City, TN.

What's in it for me?

+ Opportunity to work in a supportive, team-oriented environment.

+ Access to company-provided tools, including a laptop and cell phone stipend.

+ Reimbursement for mileage and travel expenses within the service area.

+ Engagement in a role that offers technical growth and skill development.

+ Participation in a company committed to diversity, inclusion, and professional development.

Upon completion of waiting period, consultants are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.