"Alerted.org

Jr. Cloud Support Engineer

Boston, MA

Remote Local

Contract

$25/hr - $30/hr

Job Description

A leading technology services provider is seeking a Cloud Run Operator to join their remote team. As a Cloud Run Operator, you’ll be responsible for maintaining stable, secure, and high-performing cloud infrastructure for HMS-hosted environments. You will monitor system performance, manage incidents, and support infrastructure automation while ensuring operational continuity across AWS and hybrid environments.

Required Skills & Experience

+ Proficient in scripting and programming languages including PowerShell, SQL, Bash, and Ruby

+ Strong understanding of Windows Server environments (2012R2, 2019, 2022), Active Directory, DNS, Remote Desktop Services (RDS), and Group Policy (GPO) management

+ Familiarity with Linux distributions, particularly Red Hat and CentOS

+ Working knowledge of relational database systems (RDBMS), particularly Oracle

+ Hands-on experience with configuration and state management tools, specifically Chef

+ Skilled in deploying and managing cloud-based infrastructure with a solid understanding of networking concepts including VPNs/IPSec, VLANs, routing tables, ACLs, and security groups

+ Experience working with AWS (or equivalent IaaS providers), including services such as VPC, EC2, S3, IAM, Route 53, SSM, and Lambda

+ Proven experience maintaining and supporting Windows environments and enterprise networks

Desired Skills & Experience

+ Experience developing or maintaining automation scripts for system operations

+ Strong background in incident response and operational troubleshooting

+ Familiarity with monitoring and alerting tools within AWS environments

+ Excellent documentation and communication skills for tracking changes, incidents, and resolutions

What You Will Be Doing

+ Maintain stable and reliable cloud infrastructure for HMS-hosted environments

+ Ensure daily monitoring, alert response, and incident management according to HMS standards

+ Provide on-call support during rotation periods for after-hours incidents and escalations

+ Deliver system performance and availability reports

+ Perform server maintenance tasks, including updates, patching, and validation of Windows and Linux systems

+ Support and maintain AWS infrastructure components (EC2, VPC, S3, IAM, Route 53, etc.)

+ Execute and maintain automation scripts for operational efficiency

+ Document all changes, incidents, and troubleshooting steps in tracking systems

+ Participate in handover and knowledge transfer sessions to ensure smooth transitions

Daily Responsibilities

100% hands on learning and growing

The Offer

You will receive the following benefits:

+ Remote flexibility

+ Medical Insurance

+ Dental Benefits

+ Vision Benefits

Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.

You will receive the following benefits:

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Nathan Chisholm

Specialization:

+ Cloud Engineer