• Team Leader, Product & E-Commerce Analytics

    Amazon (Austin, TX)


    Description

    Leads the Product & E-commerce Analytics team in supporting Whole Foods Market's digital presence through data-driven insights and analytics. Oversees the delivery of analytics solutions across the product development lifecycle, from entitlement through implementation and ongoing business operations. Partners with Product and E-commerce teams to drive decision-making through data analysis, reporting, and insights generation.

    Key job responsibilities

    • Team Leadership & Development

     

    - Manages and develops a team of analysts and business intelligence engineers (BIEs)

     

    - Sets team priorities and ensures alignment with Product & E-commerce objectives

     

    - Facilitates team member growth and career development

    - Establishes best practices for analytics delivery and documentation

    • Analytics & Insights

     

    - Oversees development and maintenance of recurring reporting frameworks (e.g., XBRs) for Product and E-commerce performance

     

    - Leads analysis of key performance indicators (KPIs) across digital products, under the roof tech, and e-commerce platforms

     

    - Directs the design and implementation of analytics solutions for new product initiatives

    - Ensures quality and consistency of analytical outputs across team deliverables

    • Product Development Support

     

    - Partners with product teams throughout the development lifecycle to define success metrics and measurement approaches

     

    - Guides analytics strategy during product entitlement phases

     

    - Oversees implementation of measurement frameworks for new products and features

    - Maintains analytics documentation and knowledge base for product initiatives

    • Business Partnership

     

    - Serves as primary analytics partner to E-commerce leadership

     

    - Translates complex analytical findings into actionable business recommendations

     

    - Builds and maintains relationships with cross-functional stakeholders

     

    - Identifies opportunities for data-driven optimization of digital products, programs, and customer experience

    Success Metrics:

    • Team effectiveness in supporting product development and e-commerce initiatives

    • Quality and timeliness of analytics deliverables

    • Stakeholder satisfaction with analytics support

    • Development and retention of team talent

    • Implementation of scalable analytics solutions

    • Impact of insights on business decisions and outcomes

     

    This role reports to the Executive Leader, E-commerce Business and works closely with Product Management, E-commerce, Operations, Marketing Analytics, and Technology teams to drive data-informed decision-making across the digital business.

     

    A day in the life

    • Technical Skills

     

    - Strong proficiency in SQL and data visualization tools (QuickSight)

     

    - Experience with Python, R, or similar analytical programming languages

     

    - Understanding of web analytics, A/B testing, and product analytics tools

    - General knowledge of data warehouse architectures and ETL processes

    • Business & Leadership Skills

     

    - Proven experience leading analytics teams or projects

     

    - Strong understanding of e-commerce metrics and digital product development

     

    - Excellent communication and stakeholder management abilities

    - Experience in grocery retail or e-commerce analytics preferred

    • Project Management

     

    - Ability to manage multiple concurrent analytical workstreams

     

    - Strong organizational and prioritization skills

    Basic Qualifications

    - Experience building optimization models using Advanced Excel

     

    - Bachelor's degree in Analytics, Engineering, Computer Science, or a related field

     

    - 5+ years of relevant analytics experience

     

    - 0-2 years of team leadership experience

    Preferred Qualifications

    - Team effectiveness in supporting product development and e-commerce initiatives

     

    - Quality and timeliness of analytics deliverables

     

    - Stakeholder satisfaction with analytics support

     

    - Development and retention of team talent

     

    - Implementation of scalable analytics solutions

     

    - Impact of insights on business decisions and outcomes

     

    - E-commerce or retail analytics experience

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,800/year in our lowest geographic market up to $177,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.