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  • Head of Assessment

    University of North Carolina at Charlotte (Charlotte, NC)



    Apply Now

    Position Number: 002167

     

    Department: Library (Adm)

     

    Employment Type: Permanent - Full-time

     

    Months Per Year: 12

    Essential Duties and Responsibilities:

    + Leads library assessment and integrates assessment and evidence-based

     

    decision-making across the Library.

     

    + Coordinates data collection, storage, processing, and dissemination for decision-making and reporting.

    + Analyzes and reports quantitative and qualitative data gathered from various

     

    sources in the Library and across campus.

     

    + Collaborates on assessment research projects across the Library and supports

     

    assessment-focused data collection, analysis, and dissemination of findings.

     

    + Explores and communicates new assessment methods, including analysis and

     

    data collection to library staff.

     

    + Provides consultation to library staff on assessment methods including usability testing, data collection and analysis.

    + Participates in the library’s Strategic Planning Committee; creating tools to assist the library in conducting strategic planning; developing and advising on the creation of strategic metrics; and contributes to annual reports relating to annual strategic plan accomplishments.

    + Develops and implements internal training on assessment methods, data

     

    collection and analysis, and technologies.

     

    + Works closely with campus OneIT on business intelligence systems, assessment

     

    data storage, and data security.

     

    + Coordinates the data collection for annual reports, strategic plans, and surveys.

    + Ensures a collegial, team-oriented work environment.

    + Displays excellent customer service and interpersonal skills when working with

     

    patrons and colleagues.

     

    + Plans for, hires, develops, and manages reporting personnel, including faculty,

     

    staff, student assistants, interns, and non-student temps.

     

    + Advises and serves as a resource for library administration related to budget/finance

     

    planning; grant writing and support; library-led research activities; and regional and

     

    national engagement.

     

    + Leads special projects as assigned.

    Minimum Experience / Education:

    The minimum academic credential required for applicants for faculty positions in Atkins Library is completion of a master’s degree in the field of library and information science from a program accredited by the American Library Association by time of interview.

     

    Graduation with master’s degree in a specialized area directly relevant to the position description may be an acceptable substitute in certain situations if approved by the Dean. A second masters in another discipline or an earned doctorate is highly desirable.

    Preferred Education Skills and Experience:

    + A minimum of 2 years of professional experience in an academic library, or equivalent

    + professional experience.

    + Academic coursework or relevant professional experience in statistical methods, qualitative methods, and research design.

    + Documented experience in the development and implementation of assessment

    + strategies in libraries, higher education, or other complex organizations.

    + Experience using a variety of quantitative and qualitative approaches to assessment

    + such as user-centered design, ethnographic research, usability studies, or evaluation

     

    design.

     

    + Demonstrated ability to perform data analyses and to present complicated information in

    + easy to understand formats, e.g. data visualization, charts, tables, etc.

    + Working knowledge of data visualization and statistical software tools.

    + Excellent oral, written, and interpersonal communication skills.

    + Experience collecting and reporting statistics in a complex organization.

    + Experience with SQL and database structure.

    + Experience in project management.

    + Experience with supporting accreditation efforts in higher education.

    + Experience with national library assessment programs, e.g., LibQUAL+, Project Information Literacy, NSSE , Value of Academic Libraries.

    + Demonstrated proficiency in the competencies ACRL has identified for assessment

    + coordinators [ ACRL draft competencies –http://www.ala.org/acrl/sites/ala.org.acrl/files/content/standards/assessment\_proficiencies

     


    Apply Now



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