• IT Technician I

    DR Horton, Inc. (Austin, TX)


    *D.R. Horton, Inc., the largest homebuilder in the U.S.*, was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

     
     

    *Essential Duties and Responsibilities*

    * Responds to telephone calls. Remedy tickets and emails for technical support

    * Records all problems reported and resolutions within the Remedy tracking system

    * Deploys new desktops, laptops, printers, phones, and other hardware

    * Evaluates PC software

    * Install/Update PC software and hardware (i.e. McAfee virus scanning software)

    * Images existing machines for redeployment

    * Troubleshoots all user-end type problems

    * When needed, consults with Level II IT Technicians

    * Travel may be required

    * Is part of the Help Desk Team and may be required to answer incoming telephone calls to the DHIFS Help Desk

    *Education and/or Experience*

    * Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

    * CompTIA A and MCP desirable

    * Undergraduate degree in Computer Science, Mathematics or Business. Experience may be substituted on a year for year basis. A certification a plus

    * Two or more years of PC hardware and software experience

    * Must be knowledgeable of Windows 2000

    * Must be PC and LAN literate, detail oriented with good analytical and organizational skills

    * Must be service-oriented and enjoy working with both technical and people related issues

     

    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

     

    * Medical, Dental and Vision

    * 401(K)

    * Employee Stock Purchase Plan

    * Flex Spending Accounts

    * Life & Disability Insurance

    * Vacation, Sick, Personal Time and Company Holidays

    * Multiple Voluntary and Company provided Benefits*//*

    */Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo/*

    **Job:** **Information Technology*

    **Organization:** **Mortgage*

    **Title:** *IT Technician I*

    **Location:** *TX-Austin*

    **Requisition ID:** *2505031*