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Title: Development Specialist

Schedule Format - Location: Hybrid - San Francisco

Pay Information: $25.00-$31.00 per hour

Position Summary: The Development Specialist provides diversified administrative and operational support to the Office of Philanthropy at KQED, including Major Gifts, Planned Gifts, Foundations, and Grants, and other aligned departments. The Development Specialist reports to the Director of Development Operations. The Specialist plays a critical role on the Development team, ensures an excellent donor experience, and whose work contributes to meeting KQED revenue goals.

This role is a hybrid work position, with three days a week (Tuesday, Wednesday, Thursday) at KQED’s San Francisco office and two days work-from-home (with occasional exceptions). As part of our year-end fundraising efforts, the Development Specialist should be available to work in the office during the last two weeks of December except for major holidays.

KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling.

We value the contributions of marginalized people in society — including Black, Indigenous, and all people of color,  people with disabilities, and LGBTQIA+ people — and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.

KQED Code of Ethics   https://www.kqed.org/about/code-ethics

The mission that drives us:

KQED provide citizens of Northern California with a community-supported alternative to commercial media.   We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

This role will work hybrid between working in KQED's newly renovated headquarters (https://www.kqed.org/campaign21) and working remotely.

Essential Functions:

Email Marketing and Donor Communications

+ Collaborate on the production of the e-newsletter, annual donor report, and donor stewardship reports

+ Train on the email marketing platform and contribute to the workflow of donor stewardship communications

+ Gain expertise in the Engaging Networks email marketing platform to enhance donor communication

Events and Stewardship

+ Serve as liaison between development and membership and mid-level giving teams for events, communications, and stewardship, and with KQED event programming

+ Provide support for donor events and other Development Team-related events, including coordinating RSVPs, attendee lists, name tags, and serving on-site, front-of-house at donor events.

+ Coordinate logistics for donor meetings, including alerting security and parking personnel, as well as arranging room reservations, setup, and breakdown.

+ Prepare donor correspondence, including acknowledgments and solicitation letters.

+ Assist with sorting, editing, and performing mail merges of mailing lists and lists of prospects/donors

Administrative Support

+ Assist with the production, review, and editing of materials (e.g., correspondence, presentations, reports, charts, etc.) for donors, prospects, executive leadership, and others

+ Assist in the production and tracking of funder credits, including the production of television spots, and work with corporate sponsorships operations leads

+ Act as backup to the Analyst in support of gift processing and assist in tracking pledge commitments, payment schedules, data cleanup, and invoicing

+ Providing calendar support, including scheduling of internal meetings and external meetings as appropriate

+ Assist with prospect and funder research.

+ Curate biweekly Development team meeting agendas to solicit topics, updates, and special guests and secure space and technology as needed for presentations

Knowledge & Skills

+ 2-3 years of experience in a similar role

+ Proficiency in Excel and Microsoft Office suite such as mail merge

+ Highly organized and able to effectively manage competing priorities

+ Excellent oral and written communication skills

+ The highest standards of accuracy and attention to detail in a dynamic, multitasking environment

Key Attributes

+ Ability to work effectively in a fast-paced environment

+ Natural collaborator, positive attitude, flexible, reliable, team player

+ Open and comfortable with learning new software and tools

+ Ability to effectively manage deadlines

Extra Points

+ Experience with CRM databases and email marketing systems

+ Experience in non-profit organizations

Physical Demands:

•   Ability to lift a minimum of fifteen (15) pounds;

•   Ability to exert maximum muscle force to lift, push, pull or carry;

•   Ability to use abdominal and lower back muscles over time without fatigue;

•   Ability to stand and/or sit for extended periods;

•   Ability to bend, stoop, stretch, twist, sit, and reach;

•   Fine motor skills;

•   Good visual and auditory acuity.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

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