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Office Administrator

Office Location: 155 W Congress St #505, Detroit, MI 48226

Position Classification: Full-Time Regular

About This Opportunity

The Office Administrator is a key member of Rockford’s Detroit team, responsible for providing executive-level administrative support to the Vice President, managing day-to-day office operations, and ensuring the seamless coordination of business development, client engagement, and internal team activities.

This individual serves as the central connector for the Detroit office, balancing professionalism, initiative, and discretion while handling diverse responsibilities ranging from CRM and client communications to office management and event coordination. The ideal candidate is resourceful, highly organized, and capable of anticipating needs in a fast-paced environment.

Key Responsibilities

Executive Support

+ Provide comprehensive administrative support to the Vice President, including calendar management, travel coordination, correspondence, and document preparation.

+ Handle confidential and time-sensitive information with discretion.

+ Prepare meeting materials, agendas, and notes; track action items and ensure timely follow-up.

CRM & Business Development Support

+ Serve as the Detroit office point of contact for CRM (Salesforce) management and reporting, ensuring accurate data entry and pipeline tracking.

+ Support business development initiatives, including client outreach coordination, meeting preparation, and follow-up communications.

+ Office Management

+ Oversee general office operations, including supply ordering, equipment coordination, and vendor relationships.

+ Serve as the liaison between the Detroit office, Rockford IT, and the Building Manager regarding technology, facilities, or workspace issues.

+ Ensure the office environment remains professional, welcoming, and aligned with Rockford’s culture and standards.

Team and Culture Coordination

+ Plan and coordinate team-building events, volunteer activities, and local employee engagement initiatives.

+ Support onboarding of new Detroit employees, ensuring a smooth and positive start.

+ Assist with scheduling and logistics for visiting executives, clients, and partners.

General Administrative Excellence

+ Maintain organized systems for tracking documents, expenses, and internal communications.

+ Contribute to process improvements and office efficiency.

+ Foster a culture of collaboration, professionalism, and continuous improvement within the Detroit office.

+ Provide operations support as needed, including administrative tasks such as assembling project manuals, creating subcontracts, managing Procore administration, preparing bid packages and conducting subcontractor follow-up, and assisting with project close-out and commissioning activities.

Requirements

+ Associate’s degree required; Bachelor’s degree preferred.

+ Minimum of 3–5 years of progressive administrative or office coordination experience, ideally supporting senior leaders.

+ Strong organizational, interpersonal, and written communication skills with a demonstrated ability to manage multiple priorities.

+ Experience with Microsoft Office Suite and Salesforce.

+ Self-starter with a proactive approach to anticipating needs and solving problems.

+ Ability to work independently while maintaining alignment with remote and regional teams.

+ Professional demeanor with discretion, sound judgment, and a commitment to confidentiality.

Benefits

At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities.

Who We Are

For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.

Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.

Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World.

Office Work Environment

The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction.

Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.