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**Req ID:** RQ209898

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** None

**Public Trust/Other Required:** SSBI (T5)

**Job Family:** IT Infrastructure and Operations

Skills:

Enterprise Infrastructures,Group Leadership,Network Operations,Network Performance,Routing and Switching

Experience:

6 + years of related experience

Job Description:

TECHNICAL NETWORK MANAGER

As a Technical Network Manager you will be part of a program that provides ongoing support for Custom and Border Protection’s (CBP) Network Operations Center (NOC) and Wireless Network Operations Center (WNOC). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP’s nationwide enterprise.

This role is contingent upon contract award expected in early 2026.

KEY RESPONSIBILITIES/TASKS:

+ Provide oversight and guidance to the team of technical professionals responsible for supporting Network infrastructure operations.

+ Provide support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements and orders.

+ Provide in-depth operational analysis of the CBP Network and recommendations for IT alternatives in support of strategic modernization efforts.

+ Responsible for the management of network performance and end-to-end service quality for the CBP Network infrastructure.

+ Responsible for the review and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and established SOPs.

+ Lead and participate in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services.

+ Provide support to end users, operations personnel, and Government program managers.

+ Monitor and respond to hardware, software, and network problems.

+ Provide the routine testing and analysis of all elements of the network facilities.

+ Utilize software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance. Troubleshoots network systems when necessary and makes improvements to the network.

+ Provide and support tools enhancements.

+ Perform software and security patching.

WHAT YOU’LL NEED TO SUCCEED

Bring your technology expertise and drive for innovation to GDIT. You must have:

+ Relevant certifications such as ITIL v3 or v4, CCNA, CCNP, CCIE

+ Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.

+ A minimum of six (6) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises.

+ Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).

+ Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.

+ Showcase leadership abilities by managing projects and teams.

+ Be proficient in project management and have knowledge of security and compliance issues.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $125,528 - $169,832. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans