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Overview

Sub-Acute, Long-Term Care is a sector of healthcare exploding with potential and work-life balance flexibility (no on call or weekends)!

We are seeking a full-time (40 hours per week) Partner Engagement Manager to join our LTC ACO team. This is a remote position and cannot support a new graduate.

The annual salary for this position is $90000 / year.

LTC ACO partners with primary care groups across the country to improve outcomes, enhance care coordination, and drive success in the Medicare Shared Savings Program. We help long-term care providers deliver high quality, patient-centered care while achieving measurable improvements in clinical, financial, and operational performance.

Why Join LTC ACO?

• Be part of a mission-driven team advancing value-based care in long-term and assisted living.

• Work alongside clinical and operational leaders to improve care delivery and outcomes.

• Make a tangible impact on provider success and patient care.

• Competitive salary and benefits package.

Responsibilities

The Partner Engagement Manager (PEM) position is responsible for supporting LTC ACO contracted primary care groups to optimize their success in LTC ACO's Medicare Shared Saving Program.

The Partner Engagement Manager's top priorities are to serve as LTC ACO's primary point of contact with contracted groups to advance the goals of the ACO, to build and maintain effective relationships with contracted groups, to work with the groups to achieve attribution, quality, and cost performance goals, and to ensure the groups' satisfaction and continued participation in the ACO.

To accomplish these priorities, the PEMS coordinate with internal and external resources to gather and share information, analyze performance data to identify opportunities for improvement, educate groups on LTC ACO policies and procedures and operational, quality and clinical best practices, and develop strategies and priorities to optimize performance outcomes.

The Partner Engagement Manager position will work closely with ACO Operations, Clinical, Quality, Information Technology, Data Analytics, and Finance teams to ensure maximum effectiveness of all LTC ACO providers in meeting the regional clinical and operational goals and objectives.

RESPONSIBILITIES/ACCOUNTABILITIES:

1. Develops and maintains positive relationships with contracted provider groups that participate in LTC ACO, through face-to-face and virtual meetings.

2. Understands, develops, tracks, monitors and reports on key program attribution, financial, utilization, clinical, and quality performance metrics within assigned groups/geographies. Partners with provider groups to deliver continuous process and outcomes improvement.

3. Develops and documents annual performance goals and strategic priorities for each group. Monitors and communicates performance against documented goals and priorities.

4. Develops, implements, and monitors performance improvement plans, as needed.

5. Addresses provider concerns in a timely manner and conducts root cause analysis as necessary. Appropriately engages other internal departments to resolve issues.

6. Conducts regular LTC ACO provider meetings to discuss key topics driving outcomes including, but not limited to: financial performance, risk adjustment, utilization management, quality performance, clinical performance, etc.

7. Shares best practices and encourages adoption of such practices to improve performance. Works with groups to identify and overcome obstacles to success.

8. Acts as an advocate for contracted groups to problem solve issues created by LTC ACO, vendors, or other parties.

9. Partners with other internal departments, including but not limited to Data Analytics, Information Technology, Clinical, Finance, Sales, and Quality in order to develop solutions for strategic business needs.

10. Contribute to the development and execution of programs and processes that will continue to define the LTC ACO Model.

11. Demonstrates an interest in being a team member by participating in regularly scheduled LTC ACO team meetings, regional meetings and internal/external marketing functions.

12. Attends and presents at regularly scheduled meetings.

13. Exhibits a sincere desire to contribute to the short- and long-range goals of the Organization.

14. Performs other duties as assigned. Accepts new assignments and requests willingly and performs to the best of ability. Performs additional duties assigned by superiors in a willing and thorough manner.

15. To understand each group's specific performance challenges and their structural causes through interviews, engagement, on-site visits, and analytics

Qualifications

1. EXPERIENCE LEVEL: At least 5 years of experience in Practice Management is required. Experience in value-based care programs or long-stay facility operations is desirable.

2. EDUCATION: Bachelors/Masters degree in Business, Finance, Operations, Health Administration or related field required.

Benefits

Perks

*Comprehensive 90-day training program and continued support

*New and recent graduate mentorship and clinical education program

*Opportunities for advancement: career ladder, clinical lead, and specializations in wound or palliative care services

*Free subscription to UpToDate and Center to Advance Palliative Care (CAPC)

*Access to Nabla, an ambient AI assistant designed to help clinicians streamline clinical documentation by generating comprehensive clinical notes in seconds

Benefits

*Yearly average of thirteen thousand per year in bonus through our no-cap Incentive Compensation Program (for providers working 40 hours per week)

*Relocation bonus for eligible candidates. Eligibility will be determined by distance, experience, and priority

*Health, Dental, and Vision plans

*100% employer-paid ArmadaCare Plan: supplemental plan which provides reimbursement for many out-of-pocket medical, wellness, and pharmacy expenses, with an eight thousand max reimbursement for designated expenses and tiered pharmacy reimbursements for single and family plans

*Paid Time Off, 6 Paid Holidays, Paid Sick Time, Bereavement Leave

*Continuing Medical Education time off and reimbursement allotments

*Reimbursement for licensing renewal costs and 100% paid for Malpractice Insurance

*401(k) plan and company-paid group life insurance

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service. Eligibility for full-time benefits requires a minimum of 30 hours per week. Certain benefits, including Health plans, are not available to part-time employees working between 16 and 29 hours per week

Posted Salary Range

USD $90,000.00 - USD $90,000.00 /Yr.

Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.