"Alerted.org

Some of what you'll be doing:

This position is designated for night shift. The regular schedule consists of four 10-hour shifts per week. Candidates must be available and willing to work during overnight hours as part of their standard work schedule.

As a Landside Supervisor, you will provide daily operational leadership, management supervision, customer service, and support to front-line staff who serve parking customers, oversee commercial operators on Port property, and provide transportation for airport employees and passengers. You will be responsible for supporting Public Parking, Ground Transportation, Employee Parking, and Airport Transit Operations.

+ You will manage the day-to-day operations and employees from four lines of business ensuring smooth operations and employees adhere to the proper training policies and standard operating procedures.

+ You will administer the hiring, training, performance evaluations, payroll and managing of non-represented and represented front line employees.

+ You will respond to grievances and assist with contract language during contract negotiations.

+ You will initiate, promote and deliver exceptional customer service responses to service concerns.

+ You will provide an organized approach to unplanned events and arrive timely to all incidents that involve landside operations, and complete necessary safety reports as required.

+ You will plan for implementing and enforcing safety and security measures with the landside operations and lines of business and coordinate with Port Police, Fire, and Airport Duty Managers to keep operations running during irregular operations.

+ You will oversee technology responsibilities that include the Parking Guidance System and License Plate Recognition that encompasses system monitoring, maintenance, troubleshooting, data management and analysis.

+ You will assist with data and trend analysis, managing line of business annual revenue, development, monitoring of expense budgets, and administering contracts and service agreements.

+ You will ensure compliance with local laws, regulations, and permits and keep up to date on relevant regulations and make necessary adjustments to operations accordingly.

Who you are:

+ **Experienced** – You have three (3) years of experience working in a transportation, airport and/or operations environment. You also have one (1) year of supervisory/lead/mentor experience including leading a project or process.

+ **Desired** – We hope you have a Bachelor’s degree in Business Administration, Transportation or Aviation Management and a valid Class B Commercial Driver’s License (CDL) with a Passenger (P1) endorsement and Department of Transportation (DOT) Medical Card. We also hope you have taken American Association of Airport Executives or Airports Council International – Ground Transportation/Landside Operations courses. Familiarity with revenue parking technologies, including sensors, cameras, license plate reader systems, gate systems, and related infrastructure is also desired.

+ **Committed to Equity** – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.

+ **Leadership** – You are able to provide sound judgment and help create and lead successful solutions, while managing through conflict, change and a variety of leadership styles and priorities. You can motivate and engage employees and foster a positive work environment.

+ **Problem Solver** – You can effectively use your critical thinking skills to quickly address issues and recommend solutions.

+ **Knowledgeable** – You are familiar with transportation regulations, laws, and permits and can stay up to date with relevant local, state, and federal regulations to effectively enforce compliance. You are familiar with technology that enables you to streamline operations, improve efficiency, and enhance the overall experience for customers.

+ **Customer Service Minded** – You have exceptional customer service skills with the ability to exhibit and promote teamwork. You have a well-developed understanding of customer service concepts and strategies, including conflict resolution.

What else you need to know:

+ **Driver’s License** – You will need a valid Washington State Driver’s License, or the ability to obtain one, is required in order to travel locally to project sites.

+ **Work Schedule** – Your normal work schedule will vary (40 hours per week) working in a seven day a week and twenty-four hour a day facility. This position is designated for the night shift. The regular schedule consists of four 10-hour shifts per week. You may be required to respond during off shift hours to address any issues that could adversely impact Port operations.

+ **Work Environment** – You will generally work outdoors in all types of weather conditions as well as indoors in an office setting. You may be exposed to areas of high noise, various hazardous materials, work at heights and/or in confined spaces.

+ **Washington State Residency Requirement** – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.

+ **Safety Requirements** – You will be required to comply with all work rules, safety, and Personal Protective Equipment (PPE) requirements.

+ **Security Requirements** – As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance.

Why you'll love it here:

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found** **on the Port of Seattle‘s website.** **If the position is represented by a union, please refer to the “** **Collective Bargaining Agreement** **” or contact the appropriate Union Representative for specific information related to benefits and eligibility.

+ **Healthcare** – Medical, Dental, and Vision Care with options that work for you and your family.

+ **Paid Vacation** – Just about four weeks per year that increases with tenure to rest and rejuvenate.

+ **Paid Sick Leave** – At least one hour of sick leave for every 40 hours worked.

+ **Holidays** – More than ten days per year to celebrate with family and friends away from work.

+ **Pension/Retirement Plans** – A pension and additional savings plans to prepare for your future after the Port.

+ **Getting to Work** – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.

+ **Parental Leave** – Six weeks of paid leave to spend with new additions to your immediate family.

+ **Development** – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.

+ **Equity, Diversity, and Inclusion** – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.

+ **Work-Life Balance** – We provide the resources to help you create habits to be healthy and balanced.

+ **Mission Driven** – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Why the Port of Seattle:

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here .

Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity .

**Location:** Seattle Tacoma International Airport

**Organization:** Landside Operations

**Employee Status:** Regular

**Schedule:** Full-time

**Posting Expires:** Nov 12, 2025, 11:59:00 PM

**Minimum Salary:** 114,478.00

**Midpoint Salary:** 154,882.00

**Req ID:** 003751

The Port of Seattle is an equal opportunity employer that values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances. To help comply with all state and federal requirements, we appreciate you voluntarily answering the questions below. The information on this form will be kept confidential. Click https://www.portseattle.org/page/ethnicity-definitions for definitions and descriptions of the categories referenced below regarding Ethnicity and Race. Click https://www.portseattle.org/page/vevraa-information for information and definitions of the categories referenced below regarding Protected Veterans status.