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Description

Job Title: Supervisor – Automated Books Processing (ABP)

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

+ Bundled health plans such as medical, Rx, dental and vision

+ Company-paid life insurance for extra protection and peace of mind

+ Programs to stop smoking, diabetes management coaching, and on demand care options.

+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

+ Paid time off from work for leisure or other hobbies.

+ A range of mental health services to assist you in managing daily life.

Summary & Position:

Accountable for the oversight of the day-to-day production workflow for the Automated Books Processing department. Directs and supervises the work of department production team members. The Automated Books Processing Supervisor is guided by the Savers Vision and Core Values

What you have:

Essential Job Functions:

Consistent processing performance:

• Supervises the production workflow techniques, efficiencies, standards, and productive work pace in assigned department ensuring all sellable items are processed and processing targets are met.

• Conducts quality control checks to ensure accuracy of grading/pricing. Course corrects as required.

• Works productively, side-by-side with team members, though hands-on involvement with

grading/pricing, role modeling proper techniques and pace of work.

• Ensures the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of un-saleable items.

• Monitors the day-to-day activities of warehouse/logistics operations including shipping, receiving, picking and packing, garbage control, recycling, and storage, ensuring all functions flow efficiently. Observes and validates effectiveness of work processes and efficiency of labor. Course corrects as required.

Supervision:

• Informs team members of operating plan targets, work assignments and progress against targets.

• Regularly observes, interacts, trains, and coaches the grading team members. Provides recognition and candid feedback about performance and behaviors. Communicates performance observations to manager.

• Partners with Store Manager to proactively plan staffing needs, recruiting, selecting, and training all team members within the ABP function.

• Assists in the development of high potential team members for supervisory positions through on-thejob, guided work.

• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.

• Fulfills manager on duty responsibilities.

• Provides effective onboarding of new team members.

Supply & Equipment Maintenance:

• Oversees all maintenance requirements within the ABP.

• Accountable to ensure the equipment and working area in the ABP is kept clean and in good repair.

• Regularly inspects machinery, including Compression and Pneumatic equipment, to determine need for repairs/maintenance with a goal of minimizing down-time. Ensures equipment maintenance schedules are followed.

• Identifies and documents any components that show early wear in and coordinates with Facilities.

• Informs the Store Manager if machinery/equipment is not in good working order.

• Performs all required daily maintenance tasks prescribed by manufacturer such as lubrication, cleaning, and other key points as outlined in the service literature.

• Performs minor repairs as assigned by Facilities and/or manufacturer.

• Completes and retains logs of all performed equipment maintenance, whether completed internally or by outside vendor. Completes daily log and checklist of maintenance duties each shift.

• Manages, in partnership with the Store Manager, the upkeep of department specific supplies to ensure minimal down-time and to meet health and safety standards.

Team Member Engagement

• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.

• Uses open communication tools and converts team member input into meaningful action.

• Brings complaints to the attention of direct manager, in order to resolve issues consistent with Savers’ values, policies, and procedures.

• Is capable of performing all duties required of team members.

• Provides recognition and candid feedback about performance and behaviors.

Safety & Loss Prevention

• Protects company assets and information by ensuring their safe handling, security and integrity.

• Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.

• Maintains a safe work environment through education, consistent follow up, ensuring policies and

procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).

Required Knowledge, Skills, and Abilities:

• Mathematical skills.

• Ability to communicate well in both verbal and written forms.

• Ability to observe, assess and coach the work of others.

• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.

• Ability to reason, make decisions, and use independent judgment in various situations.

• Ability to work cross-functionally and with external vendors and customers.

• Ability to travel to ABP serviced stores on an as needed basis.

• Proficient in all Microsoft Office applications. Performs any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.

What you can expect:

+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

FLSA: Non-Exempt

Travel: Limited

Work Type/Location: 81 N. State St. Orem Utah 84057

Savers is an E-Verify employer