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Job Summary

We are seeking a highly motivated and detail-oriented Global Service Logistics Business Systems Analyst (BSA) to join our team. The ideal candidate will play a pivotal role in maintaining our global service logistics processes, enhancing system efficiencies, and ensuring seamless operations. This role requires a blend of analytical prowess, technical expertise, and exceptional communication skills, with specific knowledge in Baxter Planning, Oracle, and SAP CRM.

Job Requirements

• Maintain and optimize current service logistics processes and systems to ensure efficient operations.

• Collaborate with cross-functional teams to gather requirements and develop comprehensive business solutions.

• Provide ongoing support and troubleshooting for service logistics systems, particularly Baxter Planning, Oracle, and SAP CRM.

• Run regular system programs and ensure they are functioning correctly, addressing any issues promptly.

• Create and maintain detailed documentation of system configurations, processes, and user guides.

• Monitor key performance indicators (KPIs) and generate reports to track system performance and logistics efficiency.

• Assist in the development and execution of test plans to ensure system modifications meet business requirements.

Education & Experience

Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, Logistics, or a related field.

• 1-3 years of experience in a service logistics, supply chain, or business systems analyst role.

• Proficiency in Baxter Planning, Oracle, and SAP CRM.

• Excellent analytical and problem-solving skills.

• Strong project management skills with the ability to handle multiple projects simultaneously.

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

• Experience with data analysis tools and techniques.

• Ability to adapt to a fast-paced and dynamic work environment.

Preferred Qualifications:

• Master’s degree in a related field.

• Experience with process improvement methodologies (e.g., Lean, Six Sigma).

• Knowledge of EDI (Electronic Data Interchange) and other logistics-related technologies.

• Familiarity with regulatory requirements and compliance in global service logistics.

Compensation:

The target salary range for this position is 70,550 - 104,500 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.

We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.