"Alerted.org

Job Description

• Point of contact to process purchase orders, invoices, job close outs, job set up, and vendor set up for the various departments in Operations.

• Responsible for documenting administrative processes within internal systems, providing recommendations for improvement, and maintaining the latest version in a central repository designated location.

• Responsible for creating and updating internal systems forms while consistently maintaining a process improvement and solution-driven mindset.

• Manage wireless phone service, tablets, and air cards for field staff.

• Set up new vendors and coordinate with Vendor Management on any related issues with vendors. Provide administrative support to the project team. Prepare reports, data packages, summaries, proposals, and correspondence to project management and other vendors.

• Daily interaction with project staff, vendors, customers, and subcontractors.

• Enter site and tenant data into the Property Management Database, as well as upload budgets and job revisions into the internal financial system.

• Provide customer service by resolving questions and/or problems, both individually and with the assistance of other team members.

• Work with utility companies and internal departments to determine corrective billing.

• Contacting utility companies by phone, fax, or email to set up new utility accounts, transfer existing carrier meters to SBA, disconnect of service, meter or miscellaneous equipment removal, manage power outages based on billing issues, weather-related issues, damaged equipment, technical issues or tower maintenance.

• Manually prepare applications for new services or transfers that cannot be done by phone, fax, or email. Searching for and providing adequate SBA legal documentation via Perceptive Content Database due to the creation of new service accounts with utility vendors that required legal documentation proving that SBA owns the tower and/or owns or leases the land where the utility meter will be housed along with Authorized Signatory documentation.

• Providing the ProKarma Team with site, account, and billing details for onboarding purposes to establish a payment method each time we establish a new utility account, transfer metered service, or disconnection of service.

Work with AODs and RSMs to update Mobile Manager/Tenant Summary details related to utility meter numbers and utility company information, as well as ensure that PMDB is up to date with the exact details.

This role pays $23-25/hour.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5+ years previous experience in the telecommunications field, preferred and in a similar project administration / accounting role.

• Intermediate knowledge of MS Office.