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Job Description

Insight Global is seeking to hire a Field Service Technician to support the deployment, installation, and maintenance of advanced Air Traffic Control (ATC) systems across customer sites nationwide. This hands-on role involves conducting system surveys, diagnosing, and repairing technical issues, and ensuring all equipment meets strict performance standards. Technicians will collaborate directly with contracting partners and clients, representing the company in a highly visible support role to drive customer satisfaction. Candidates must be located within an hour of a major U.S. commercial airport and be willing to travel up to 95% of the time, including evenings, weekends, and holidays. The ideal candidate will bring at least four years of experience in system installation and repair—especially in telecom, electrical, or mechanical environments—with a strong grasp of IP networking and RF principles. U.S. Persons capable of obtaining FAA and government security clearance are strongly preferred due to the sensitive nature of the systems supported.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 4+ years of experience in systems repair, maintenance, and installation

o Telecom cabling, electrical, mechanical, or construction-related projects

o Networking experience, network switches, servers, large scale deployments experience, servers & server rooms

- Ability to travel up to 95%

o Short notice domestic and occasional international travel

- Eligibility for FAA and government security clearance - Familiar with ATC systems

- VoIP systems experience