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Sr Patient Access Representative - UChicago Medicine AdventHealth Great Lakes Medical Group Primary Care Clinic

All the benefits and perks you need for you and your family:

+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

+ Paid Time Off from Day One

+ 403-B Retirement Plan

+ 4 Weeks 100% Paid Parental Leave

+ Career Development

+ Whole Person Well-being Resources

+ Mental Health Resources and Support

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Full Time, 40 hours/week, 8-hour shifts, Monday-Thursday 7:30a-7p, Friday 7:30a-5p, Saturday 8a-12:30p, Hours will vary based on clinic need

**Location:** 2363 63RD ST, Woodridge, 60517

**The community you'll be caring for:** UChicago Medicine AdventHealth Medical Group

The role you'll contribute:

Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration. Provides support and serves as a resource for other.

The value you'll bring to the team:

+ Gathers necessary demographic, insurance, and clinical information from patients and enters it into the appropriate database.

+ Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures.

+ Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.

+ Coordinates and communicates schedules with patients and clinical staff.

+ Assists with coordination of activities related to insurance pre-certification and authorization.

+ Provides counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.

+ Ensures accurate and timely entry of patient information into the system.

+ Communicates effectively with patients, clinical staff, and insurance providers to facilitate smooth scheduling and authorization processes.

+ Maintains up-to-date knowledge of insurance requirements and pre-certification processes.

+ Addresses and resolves any discrepancies or issues related to patient scheduling and insurance authorization.

+ Supports the clinical team in managing patient flow and optimizing resource utilization.

+ Other duties as assigned.

Qualifications

The expertise and experience you'll need to succeed** **:

+ High School Grad or Equiv Required

+ Work Experience Required

+ Clinic experience preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Financial Services

**Organization:** UChicago Medicine AdventHealth Great Lakes

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25044522

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.