• Social Services Assistant

    State of Arkansas (Hot Springs, AR)


    SOCIAL SERVICES ASSISTANT

    Date: Nov 6, 2025

     

    Req ID: 54016

    Location:

    Hot Springs, AR, US, 71913

     

    Category: AR DEPT OF HUMAN SERVICES

     

    Anticipated Starting Salary: $35,610.00

     

    Position Number: 22180575

     

    County: Garland

    Posting End Date: 11/16/2025

    Anticipated Starting Salary: $35,610.00

    DCFS

    Hiring Official: Julie Rankin

     

    Special Work Conditions: T he SSA is expected to: be prepared to work non-standard work hours which often include evenings, weekends and holidays; operate a motor vehicle safely according to applicable laws at any time of day or night; have reliable personal transportation; extensive in-state travel ability; maintain a valid driver’s license and current auto insurance; ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation; to lift weight (i.e., picking up children) up to 50 lbs.; ability to transport children and adults, ability to deal with complex situations and problem solve those situations, ability to deal with stressful situations.

    Preferred Qualifications:

    Experience in working with children and/or families, some experience with community engagement or community resources. Good communication skills, experience in public speaking good organization skills and computer experience preferred.

     

    The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

    Position Information

    Job Series:Social Services Programs - Career Path

     

    Classification:Social Services Assistant

     

    Class Code:SSP10P

     

    Pay Grade:SGS02

     

    Salary Range:$35,610 - $52,703

    Job Summary

    The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

    Primary Responsibilities

    Assist in client intake and service referrals. Provide basic counseling and resource navigation. Maintain accurate records and case documentation. Support community outreach and public education initiatives. Coordinate scheduling and follow-ups for client services.

     

    Knowledge and Skills

     

    Strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.

    Minimum Qualifications

    Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

     

    Licensure/Certifications

     

    N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

     

    The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

     

    Nearest Major Market:Little Rock

     

    Nearest Secondary Market:Hot Springs