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The position of Operations Manager at Arvato demands expertise in initiating requisitions for our high-tech warehouse, particularly concerning data center equipment. The ideal candidate must demonstrate a thorough understanding of the customer requisition process, ensuring adherence to safety, quality, reliability, and cost objectives. Additionally, they will be responsible for overseeing the front-end staff involved in this process, necessitating strong leadership and organizational skills to ensure seamless operations. This position requires a strong customer-facing presence and a comprehensive understanding of end-to-end operational processes, from requisition through fulfillment. YOUR TASKS

* Execute all business review preparation, responsible for all action logs and items resulting from business reviews.

* Serve as a key communication link between operations and all customers.

* Create or use existing metrics to verify that the operation is under control.

* Active management of production, quality, technical, and communication issues.

* Monitor/adjust process as needed to meet production schedules, due dates, priorities, shipping requirements, and volume peaks.

* Drive continuous improvement in all areas.

* Maintain production, quality, reliability, and safety requirements.

* Provide support and training on the Company policy to employees.

* Work with engineering, operations, and client services to analyze new job requirements.

* Recommend measures to improve production methods, equipment performance, and product quality.

* Develop employees by conducting performance reviews and training as required.

* Hiring, evaluating, conducting disciplinary actions, and performance counseling.

* Monitoring time and attendance records.

YOUR PROFILE

* Experience developing, motivating, and leading cross-functional teams.

* Customer service and operational experience.

* Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.

* Must be motivated, analytical, and articulate.

* Proactive in driving improvement processes.

* Excellent communication skills.

* Bachelor’s Degree or equivalent work experience required.

* Must possess the ability to function in a high-pressure, fast-moving environment.

* Divided between the office setting and the operations environment.

* Experience in a high-tech distribution center environment.

* Ability to commute or relocate to: 310 Velocity Way, Shepherdsville, Kentucky 40165.

WE OFFER

* Medical, Dental, Vision, Life Insurance, and Disability Pay.

* 401(k) with company matching up to 6%.

* Paid Time Off, including paid holidays.

* Flexible Spending Accounts.

* Voluntary benefits such as legal and financial assistance, pet insurance, and more.

* Employee Assistance Program.

* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

* Commuter benefits.

* Employee engagement activities.

EOE Protected Veterans/Disability