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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is looking for a **Mid-Level Service Reliability Specialist** to join the team in Seattle, WA; North Charleston, SC; Colorado Springs, CO; Plano, TX; Dallas, TX; Hazelwood, MO; Seal Beach, CA; Long Beach, CA; Mesa, AZ; Miami, FL; Ridley Park, PA; or Berkeley, MO.

The Boeing Company is seeking a Specialist to join our Digital Aviation & Analytics team supporting global airline customers. In this role, you’ll help ensure the stability, performance, and resilience of mission-critical applications including e-commerce platforms, customer portals, training systems, and airline support tools.

You will collaborate with senior engineers and product teams to build observability, respond to incidents, and develop automation for fault detection and self-healing. This is a customer-facing role where technical expertise meets clear communication. If you’re passionate about uptime, automation, and cross-functional collaboration, this role offers a strong path to impact and growth.

Position Responsibilities:

+ Participate in incident response efforts and root cause analysis

+ Collaborate with Information Technology (IT) and business to communicate outages, updates and future state

+ Create and maintain a communication strategy to keep airlines, and stakeholders aware of ecosystem health

+ Collaborate with senior engineers to implement monitoring, alerting, and automated health checks for production systems.

+ Troubleshoot and resolve application and infrastructure issues in cloud environments such as Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP)

+ Assist in documenting incident findings and improving runbooks and playbooks

+ Help improve observability and reliability across distributed services

+ Communicate technical issues and system status clearly with internal stakeholders and support teams

+ Collaborate with application development teams to embed reliability best practices during design and delivery

Basic Qualifications (Required Skills/Experience):

+ 3+ years of experience with data engineering and data pipelines for On-Prem cloud, hybrid data models and data warehouses

+ 3+ years of experience with Azure App Service, Azure Functions, Azure Storage, Azure SQL Database, and Azure Virtual Machines

+ 3+ years of experience with designing and developing software for complex systems such as Distributed Systems, Multi-Threaded and Multi-Process Applications, and Client - Server Architectures

Preferred Qualifications (Desired Skills/Experience):

+ Bachelor’s degree in Computer Science, Engineering, or related field

+ Experience with hybrid cloud environments or multi-cloud operations

+ Experience supporting customer-facing platforms or Business to Business (B2B) e-commerce applications

+ Experience with incident management frameworks and SLO/SLI practices

+ Ability to work collaboratively in cross-functional Agile teams

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies _._

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $102,000 - $147,200

Applications for this position will be accepted until **Nov. 11, 2025**

**Export Control Requirements:** This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

**Export Control Details:** US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.