• Retail Sales Performance Manager

    Huntington National Bank (Columbus, OH)


    Description

    Summary: The Retail Sales Performance Manager is a senior-level strategic support role focused on enhancing branch performance through data-driven insights and cross-functional collaboration. This individual partners closely with executive and regional leadership to assess performance, analyze data, and develop actionable strategies that improve sales, operational efficiency, leadership effectiveness, and team behaviors across the branch network.

    Duties and Responsibilities:

    + Collaborate with the Branch Retail Director, Execution Director, and Retail Regional Managers to evaluate branch performance and identify improvement opportunities.

    + Analyze data to assess the effectiveness of programs, plans, and behaviors, translating insights into strategic recommendations.

    + Develop and present performance strategies that drive improvements in sales, operations, leadership behaviors, and team collaboration.

    + Drive metrics and targets related to:

    + Productivity

    + New relationship acquisition

    + Revenue growth

    + Leadership behaviors and teamwork

    + Partnership effectiveness

    + Manage the incentive budget for branch spend, ensuring alignment with performance goals and financial targets.

    + Support performance management initiatives including goal setting, incentive design, and recognition programs.

    + Serve as a subject matter expert on key projects, providing data-backed guidance to optimize branch performance.

    + Coordinate with the reporting team to identify data gaps and opportunities for enhanced insights.

    + Performs other duties as assigned.

    Basic Qualifications:

    + Bachelor’s Degree

    + 8 years of experience in banking, with a strong understanding of retail banking operations and leadership dynamics.

    + Experience with SAS, SQL, and Tableau development.

    + Expertise with performance management frameworks and incentive design.

    Preferred Qualifications:

    + Advanced proficiency in Microsoft Excel and PowerPoint.

    + Strong presentation skills with the ability to communicate effectively with senior leaders and large teams.

    + Proven ability to build partnerships and influence across diverse stakeholder groups.

     

    Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

     

    Yes

    Workplace Type:

    Office

     

    Our Approach to Office Workplace Type

     

    Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

     

    Huntington is an Equal Opportunity Employer.

     

    Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

     

    Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.