"Alerted.org

Are you ready to be at the forefront of digital payments? Join our Foreign Exchange Operations team specializing in payments validation & quality control to make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.

As a Payments Control Specialist within Global Foreign Exchange Operations, you will play a crucial role in the smooth transfer of funds between various parties and help maintain our reputation of excellent service and secure financial transactions. Your responsibilities will include payment processing across various Foreign Exchange & Foreign Exchange Operations products, such as the transfer of funds between financial institutions, prime brokerage & corporate clients. This involves performing a stringent due diligence of the payment instructions with the source, controlling funds transfer, exception processing, liaising with external clients; banks in the payment chain & internal groups.

Job responsibilities

+ Execute high-volume and critical payment processing tasks, one of which is validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.

+ Process payments for Foreign Exchange & Foreign Exchange Operations products and verification, performing detailed and analytical research, reviewing exceptions, fund controls, and client investigation.

+ Identify, resolve, or escalate either procedural issues or operational errors that may arise during the processing of payments & maintain the highest level of standards to mitigate risk.

+ Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.

+ Detect and escalate potential payment errors and help prevent financial and reputational damage to the institution.

+ Contribute to process optimization initiatives, including projects to identify inefficiencies, improving quality, and enhance the customers experience.

+ Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience.

+ Interface with other operations departments to research and resolve inquiries, such as escalated matters.

+ Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve and optimize payment lifecycle processes.

Required qualifications, capabilities, and skills

+ Eight or more years of combined settlements experience, including expertise in Foreign Exchange, Derivatives, or Payments Operations, with a solid understanding of global payment processing, standard operating procedures, and customer-specific instructions.

+ Demonstrated skills in effective execution, task management, and strong time management to ensure timely and accurate completion of work.

+ Proven ability in decision making and problem solving, utilizing critical and analytical thinking, sound judgment, and advanced analytical skills to address moderately complex situations and develop actionable insights.

+ Proficiency in data analysis techniques, with the ability to interpret, communicate, and leverage data to inform decision-making and drive process improvements.

+ Strong attention to detail, accountability, and integrity, consistently ensuring accuracy, thoroughness, and compliance with internal policies and regulatory requirements in settlements and payment processing.

+ Effective communication skills and emotional intelligence, collaborating productively with management, teams, and stakeholders in diverse and dynamic environments, and driving continuous improvement initiatives.

+ Flexibility to work global hours, willingness to travel on short notice, and intermediate technical skills, maintaining high concentration and focus to meet deadlines and quality standards.

Preferred qualifications, capabilities, and skills

+ Demonstrated working experience with Excel, Tableau, and/or Alteryx for data analysis and reporting.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans