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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Mercy Health

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Secretary - Radiation Oncology - St. Elizabeth - Youngstown - PRN

Summary of Primary Function/General Purpose of Position:

The Medical Imaging Secretary answers incoming calls, triages call to appropriate areas, takes accurate messages, and exhibits excellent customer service skills on the telephone and verbally. The secretary types of other documents as required, reproduces films as requested by customers, files, and maintains records for the department and scheduling as assigned and processes department mail. The secretary schedules outpatient and inpatient radiology procedures using a computer and/or manually as required. The secretary gathers precertification, authorizations, verifications and prepares them for other departments as needed. The secretary accurately relays information to patients and offices concerning preparation and obtains information for medical necessity prior to testing. The secretary consults radiologists and managers as needed to schedule; can make sound decisions with information given, following protocols. Works well in a high-volume area. And is flexible and able to handle multiple tasks in the department. Performs other duties as assigned.

Essential Job Functions:

•  Ensure call lights and telephone are answered in timely. Responds to call lights and patient needs. Assists with meal tray delivering when necessary.

•  Answers phone calls and questions from patients/clients, visitors, volunteers, medical staff, and co-workers. Provide assistance, guidance, and direction to visitors, patients/families, employees and other departments as necessary.

•  Completes inpatient call backs as directed by management.

•  Performs checks to notify consulting physicians of inpatient consults as needed. Schedules discharge follows up appointments. Assists in recording traumas and codes within the facility.

Education Qualifications:

•  High School Diploma or GED

•  Medical terminology course required

Licensure/Certification Preferred:

•  BLS Required (Youngstown, Tiffin, Cincinnati (within 30 days, Springfield within first 6 months)

•  Tiffin: STNA preferred

Experience:

•  Prefer at least 6 months previous medical experience or healthcare experience in a hospital or physician office setting. Competency in medical terminology.

•  Proficient computer/typing skills. Youngstown Region - Must complete medical terminology class within one year of hire.

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

+ Tuition assistance, professional development and continuing education support

_Benefits may vary based on the market and employment status._

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]