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Service Manager – Onsite

We are seeking a highly skilled Service Manager with 10 to 14 years of experience in managing and optimizing IT services. The ideal candidate will have expertise in a range of technical skills including Dynatrace Service Now and various Spring frameworks. This role requires a deep understanding of the Payer domain and involves working in a hybrid model with no travel required. The candidate will play a crucial role in ensuring seamless service delivery and enhancing operational efficiency.

In this role you will

+ Design and code high quality deliverables adhering to defined standards and design principles

+ Create unit tests and ensure code coverage is met as per the agreed standards

+ Assumes responsibility for the quality and timeliness of the team’s deliverables

+ Hands on in AWS, Core Java.

+ Provide Java and database solutions by studying existing technology architecture; analyzing browser compatibility techniques; evaluating solution alternatives; developing prototypes; and writing detailed technical requirements

+ Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture in a team.

+ Ensures that teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines

+ Provides detailed and timely status updates to management

+ Helps establish and enhance development policies, procedures, and standards and enforces their implementation upon their team of developers

+ Maintains technical knowledge and understanding of the latest development methodologies and best practices by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

+ Ensures quality and consistency throughout the architecture and implementation of the code base

What** **you need to be considered

+ Hands on in AWS. Should possess knowledge in migration related projects.

+ Strong knowledge in Core Java, spring boot, Micro services

+ Should have experience working in docker and Kubernetes

+ Expertise in API & Log integrations & customization

+ Good Understanding of Proactive monitoring & Predictive Analysis, Defining KPIs & Metrics-business, system & Operations)

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 4 days a week in a client or Cognizant office in Franklin Lakes, NJ;

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Salary and Other Compensation:

The annual salary for the position is between $ 120,000– $ 138,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

Work Authorization: **Candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future**

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.