• PMGC Operations Manager

    Raymond James Financial, Inc. (St. Petersburg, FL)


    + Ensures the smooth and efficient functioning of Practice Management & Growth Consulting daily operations

    + Develops processes and systems for efficient program operations, consistent delivery, and scalability

    + Supervise, mentor, and evaluate operations staff, fostering a culture of teamwork and accountability

    + Establish efficient framework for the entire PMGC to leverage and benefit from

    + Monitor workflow, resource allocation, and project timelines to ensure targets are met

    + Identify areas for process improvement; lead initiatives to streamline operations and reduce costs

    + Coordinate cross-departmental projects, supporting communication and collaboration throughout the organization

    + Partner with PMGC Program Development & Operations Department leaders, and other program leaders, to deliver programs, manage participants, optimize capacity across the organization.

    + Leverages a range of skills and expertise to implement streamlined and transformative solutions to complex operational challenges.

    Skills in:

    + Proven track record of leading teams and projects to successful completion, autonomously

    + Works at an advanced level to express ideas, request actions, formulate plans, processes & policies by means of clear and effective verbal communications.

    + Skills in AECRM, Eloqua, and Project Management preferred

    + Facilitating strategic planning processes.

    + Experience planning running and managing large scale projects – with overlapping timelines.

    + Expertise in the creation, deployment, and maintenance of program deliverables

    + Works at an advanced level to orient work in a workflow to plan, organize, and execute the steps it takes to achieve higher efficiencies. Typically works autonomously to lead results.

    + Works at an advanced level to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required.

    Education/Previous Experience

    + Bachelor’s degree (B.A./B.S.) from four-year college or university.

    + OR ~

    + An equivalent combination of education, training, or experience.

    Licenses/Certifications

    + None required.