• Medical Customer Service Assistant

    CentraCare (St. Cloud, MN)


    Job Shift: Day

     

    Assignment Category: Full-time regular

     

    Hours per Pay Period: 80

    Work From Home 100%: No

    Pay Ranges: 18.40-27.61

     

    Job Identification: 228916

     

    Job Category: Administrative Support

    Job Schedule: Full time

    Find your purpose as a Medical Customer Service Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. This is a fast-paced position, individuals with conflict resolution skills and strong customer service skills tend to thrive in this role.

    Schedule:

    + Full-time 80 hours every 2 weeks

    + Mon-Fri 8:30a-5:00p

    + Work from Home options available after successful in-office training of approximately 6 months

    Pay and Benefits:

    + Staring pay is $18.84 per hour; exact wage determined by years of related experience.

    + Pay range: $18.40-$27.61 per hour

    + Full time benefits (https://jobs.centracare.com/us/en/benefits) : medical, dental, PTO, retirement, employee discounts and more!

    + Tuition reimbursement and college grant programs available

    Qualifications:

    + Experience with use of Microsoft Office applications and related healthcare systems and software preferred.

    + Experience in a medical billing environment working with third party payer, billing, and terminology preferred.

    + Strong written and verbal skills.

    + Excellent communication, listening and negotiating skills and customer relations principles.

    + Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.

    + Strong interpersonal human relations skills.

    + Bi-lingual Spanish or Somali a plus.

     

    CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employers.