• Revenue Cycle Manager - HIM, Access & Registration

    Insight Global (Dallas, TX)


    Job Description

    We are seeking a dynamic and experienced Revenue Cycle Manager to lead and optimize our front-end revenue cycle operations, including Health Information Management (HIM), Access and Registration, and Revenue Cycle workflows. This role is pivotal in shaping our Epic roadmap, supporting generative AI initiatives, and driving operational excellence across the enterprise.

     

    • Key Responsibilities

     

    Oversee full front-end revenue cycle operations: HIM, Access & Registration, and Revenue Cycle

     

    Lead and mentor a team of 8 analysts, fostering growth and accountability

     

    Collaborate across departments and leadership tiers to drive strategic initiatives

     

    Contribute to the development and execution of Epic structural processes and roadmap

     

    Support day-to-day operations including system maintenance, upgrades, and AI-driven enhancements

     

    Serve as a liaison between technical teams and clinical/business stakeholders

     

    Champion innovation in revenue cycle workflows, including AI integration and client-facing solutions

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Minimum 10 years of experience in healthcare revenue cycle management

     

    Proven leadership experience managing teams of 5 or more

     

    Minimum 5 years of hands-on Epic experience (Resolute preferred; Cadence acceptable)

     

    Strong understanding of Professional Billing (PB) and Hospital Billing (HB) workflows

     

    Exceptional interpersonal and communication skills; able to collaborate vertically and horizontally across the organization

     

    Local candidate with ability to be on-site periodically as needed (majority remote) Epic Resolute certification (preferred but not required)

     

    Experience driving analyst teams toward measurable outcomes

     

    Exposure to generative AI projects in healthcare operations

     

    Familiarity with Epic roadmap development and structural process design