• Desktop Support Technician

    Insight Global (Irvine, CA)


    Job Description

    One of Insight Global’s customers is looking to onboard a Desktop Support Technician to their team in Irvine, CA. They will have a strong focus on imaging and deployment is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about delivering excellent customer service. They will perform system imaging and deployment using SCCM and other desktop support tools, provide technical support for Windows OS, VPN, and Active Directory (AD) environments, and manage and resolve support requests via ServiceNow. 75% of their time will be devoted to desktop work, while 25% will be devoted to asset management for hardware and devices. This is a 6-month contract and will be required to come on-site 5 days a week in Irvine, CA.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    3+ years of experience as a Desktop Support Technician or similar role

     

    Strong experience with SCCM, imaging, and deployment processes.

     

    Proficiency in Windows OS, VPN configuration, and Active Directory.

     

    Familiarity with ServiceNow or similar ticketing systems.

     

    Excellent communication and customer service skills.

     

    Proven ability to work effectively in a team-oriented, “work hard, play hard” culture. Asset management experience