• Client Product Trainer

    Insight Global (Des Moines, IA)


    Job Description

    Insight Global is looking for a Client Product Trainer to join one of our top financial client's in the Des Moines, IA area. This individual's main responsibility will be to train new and existing financial clients (of the end client) how to use their CORE IT products. They will be in charge of presenting to/training these clients virtually, and in charge of helping to create & design the presentation/training material.

     

    • Prepare metrics to demonstrate learning materials created, completed learning meetings, track financial institutions with future learning needs and other tasks performed.

    • Prepare professional and polished learning materials in accordance with SHAZAM’ s brand style guidelines.

    • Collaborate with learners, subject matter experts, and cross-functional team members to author course materials to support specific learning objectives.

    • Actively participate in projects, (Enterprise, Conversion, New Product/Service, Learning Team designated improvements/efficiencies/opportunities). Use training knowledge and experience to provide feedback, create training material, design a training plan that best supports the project and execute training, within the scope of the Learning Team.

    • Responsible for making sure financial institutions return surveys and preparing TQM reports from this data.

    • Maintain regular and consistent attendance at such a level as is determined in the employer’s sole discretion.

     

    While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from jobs and to assign other duties, as necessary.

     

    Hourly rate for this position ranges between $25 - $30 and is dependent on skill set and experience.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • Minimum of two years’ training experience

    • Experience in training layout & design

    • Excellent communication and presentation skills

    • Proficient in Microsoft Office Suite, including Teams, Excel, Word, Outlook, and PowerPoint.

    • Effective teaching and communication skills with non-technical personnel. • Banking Operations Experience

    • Docucommand

    • Articulate

    • Bachelors degree