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Job Description

• Support the Polyethylene business in customer relationship management

• Process customer orders and handle queries and complaints

• Order capture, resolution, tracking, progression, invoicing, cash collection, and resolution of any issues that arise

• Support Sales Managers to resolve credit/payment issues

• Ensure master data is kept up to date

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2+ years of customer service center experience within chemical/polyethylene or directly in oil and gas industry

Experience with SAP/ GSAP

Experience taking orders and tracking deliveries

Experience communicating with internal and external stakeholders

Strong customer focus and service mindset

Comfortable working in a fast-paced environment