• GCC Project Manager

    Insight Global (Lewisville, TX)


    Job Description

    Position Description:

    Our client is seeking an experienced Project Manager to support the establishment of our Global Capability Center (GCC) / Global Shared Services (GSS). This role will be instrumental in coordinating activities, ensuring governance, and driving project delivery during this key transformation initiative.

    General Duties and Responsibilities:

    • Lead and manage project activities related to the setup of a Global Capability Center / Shared Services function.

    • Develop and maintain project governance, documentation, and reporting materials.

    • Coordinate cross-functional teams, stakeholders, and external partners to ensure milestones are met.

    • Create and maintain project plans, timelines, and risk logs using standard PM tools (e.g., Microsoft Project).

    • Prepare presentations, reports, and updates for leadership teams. – weekly status meetings, where we are, what issues, what problems we need to solve (no decision making)

    • Support process alignment and change management efforts associated with the transition to shared services.

     

    This role pays between $57-85 per hour

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Education and Experience:

    • 3+ years of BPO experience

    • Proven project management experience (non-IT).

    • Prior involvement in a Global Capability Center, Global Business Services, Shared Services Center, or Business Process Outsource project or program is required.

    • Strong understanding of project governance, PM methodologies, and tools.

    • Proficiency in Microsoft Project, Excel, PowerPoint, Word, and Smartsheets.

    • Excellent communication, stakeholder management, and interpersonal skills.

    • Background as one of the following is ideal:

     

    o Former consultant or project manager for BPO projects

     

    o Experienced project management contractor Profiency in Marathi (Local language of Pune, India) is a plus