• Business Process Analyst

    SAIC (Colorado Springs, CO)


    Description

    We are seeking a Business Process Analyst to support our NORAD/NITES program. This is an onsite position in Colorado Springs with an active Secret clearance as a requirement.

    Responsibilities:

    + Regularly review N&NC services and infrastructure to identify economical ways to service provision and suggest CSI initiatives based on the review results.

    + Evaluate N&NC processes at all levels regularly, identify areas not meeting performance objectives and track audits of processes.

    + Define CSI initiatives aimed at correcting deficiencies and improving services and processes based on service and process reviews.

    + Monitor and document lessons learned and changes within CSI initiatives

    + Provide expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements.

    + Define and develop business processes, policies, roles and responsibilities, and performance metrics.

    + Conduct analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks.

    + Plan and implement process improvements, including future state design, change management, and transition planning. Interfaces with all areas of project including customer, computer services, and client services.

    + Provide expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to assure compliance.

    + Work directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet guidelines.

    + Coordinate with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls.

    + Deliver presentations and training courses including measurement, analysis, improvement, and control.

    + Perform cost and benefit analysis.

    Qualifications

    + Bachelors and 2 years or more experience; Masters and 0 years or more experience; or experience in lieu of degree.

    + Active Secret clearance

    + Expertise in ITIL framework, problem management, incident management, and process improvement.

    + Leadership skills in team management and cross-functional coordination.

    + Proficient in network security, information security, and maintaining compliance with industry standards such as ISO 9001.

    + Certifications: CompTIA Security+, CompTIA Network+, ITIL® Foundations.

     

    Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

    REQNUMBER: 2511408

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability