• Director, Ground Support Equipment

    Piedmont Airlines (Charlotte, NC)


    _We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._

     

    At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Director, Ground Support Equipment in our Ground Support Equipment (GSE) Department. The primary responsibility of the position is the oversight of the Ground Support Equipment Department. The successful candidate will have a solid understanding of combustion engines, hydraulics, electrical systems, drive lines, combustion heaters, and electric vehicles. This position will report to the Vice President, Ground Handling.

    Essential Duties:

    + Provide summary reports and analysis to the VP, Customer Services and to the Customer Service Directors on fleet conditions, maintenance costs, etc.

    + Provide technical information regarding equipment impact on ramp procedures and training

    + Maintain and improve information tracking and reporting tools documenting fleet maintenance costs, location tracking, parts support, etc.

    + Relocate GSE assets as required to facilitate maintenance and adjust for schedule changes and requirements

    + Act as liaison with regional division planners

    + Select and approve vendors of repair parts and contract maintenance

    + Review and approve all invoices for material and services provided

    + Review all internal repairs and provide monthly reporting on all internal maintenance activity

    + Direct the activity of the Regional Maintenance Managers and the Field Service Coordinator to maintain fleet readiness and set priorities

    + Set policy and departmental rules within scope of mission requirements, collective bargaining agreements, and general company policy

    + Set policy and procurement levels for repair part stock levels to achieve balance between fast response and inventory cost levels

    + Work with both suppliers and Customer Services Personnel to keep maintenance costs at lowest level that does not adversely affect flight operations

    + Review, approve, and document requests for modification of equipment

    + Maintain standards for preventive maintenance

    + Maintain program of continuing education and training for mechanics

    + Direct the activity of the GSE Data Manager and Administrative Assistant to ensure entry of information into the database system, maintenance of records, etc.

    Job Qualifications and Competencies:

    + Prior experience in GSE and auto/truck maintenance

    + Solid understanding of combustion engines, hydraulics, electrical systems, drive lines, combustion heaters and electric vehicles

    + Previous experience leading multiple teams

    + Effective verbal and written communication skills

    + Advanced computer skills, including proficiency with Microsoft Office Suite and relational databases

    + Ability to effectively manage multiple priorities

    Preferred Qualifications:

    + Post-secondary degree or training program

    Work Environment:

    + Standard office environment, use of telephones, computers, and other office equipment

    + Occasional travel

    + Airport ramp environment, subject to varied weather conditions and elevated noise levels

    + All shifts including weekends, nights, holidays and/or irregular shifts

    Physical Requirements:

    + Occasional lifting up to 25 pounds

     

    The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

     

    _Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._

     

    Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

    Starting Rate:

    $103,000.00/Annual Salary - 123,000.00/Annual Salary (Based on locale and experience)

     

    _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _​_

     

    _I_ _n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._

    Job Application Deadline:

    November 21, 2025

    Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

     

    Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

     

    If you need a reasonable accommodation for any part of the application process, please email us at [email protected]