"Alerted.org

Your Impact

The primary purpose of this role is to develop and execute the Pro and Installed Sales strategy to maximize sales across all channels using the Lowe's Proprietary Credit Programs. This role will be primarily responsible for growing Pro and Installed Sales by managing the strategic vision of credit and delivering an industry leading customer experience through innovative products and services as well as repeatable and frictionless processes for the Lowe's Proprietary Credit programs. This position will work with multiple internal and banking partners, manage the development and implementation of program enhancements, create reporting to gain insights, drive execution and accountability, identify program and product opportunities, establish goals and monitor industry and competitor best practices. The ideal candidate will work cross functionally as well as across multiple banking vendors to collaborate, create and inspire. The role has no direct reports, at this time, and will leverage internal Financial Services resources to accomplish goals and support the broader enterprise initiatives and goals

What You Will Do

+ Work with the Sr. Director to develop, manage and implement the Pro and Installed Sales credit strategy to maximize retail sales

+ Responsible for the Pro and Installed Sales customer experience processes across all channels and maximizing customer satisfaction

+ Create monitoring tools to gain insights to identify opportunities to improve the customer experience and maximize sales using the Lowe’s Proprietary Credit Programs by developing creative, simple, repeatable and frictionless solutions.

+ Identify and source new products to ensure Lowe’s meets our customer’s financing needs

+ Lead and inspire cross functional teams to implement and enhance experiences that promote the usage of the Lowe’s Proprietary Credit Programs and align with the broader Lowe’s strategy to include both instore and outside sales.

+ Integrate into the Pro and Installed Sales leadership teams to represent and be the voice of Financial Services. Become the point of contact for all things Pro and Installed Sales credit.

+ Monitor internal and industry data and competitive trends to set strategic direction and plans to ensure customers’ needs today and tomorrow are exceeded.

+ Prepare and present ideas and recommendations to leadership

+ Maintain effective relationships by facilitating communication with vendor partners.

+ Acts as internal Credit evangelist to build awareness and understanding of Pro and Installed Sales Credit programs.

Minimum Qualifications

+ Bachelor’s degree Business administration, finance, marketing or relevant field experience or equivalent years of experience in lieu of education requirement, if applicable

+ 6 Years Retail management, strategy, operations, sales, financial services or customer management

Preferred Skills/Education

+ Master’s degree Concentrations in communications, marketing or business management or equivalent experience

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

_Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.