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Practice Manager III , Inpatient Palliative Care
- Trinity Health (Grand Rapids, MI)
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Employment Type:
Full time
Shift:
Day Shift
Description:
Highlights and Benefits:
+ Competitive compensation, **DAILYPAY**
+ Benefits effective Day One! No waiting periods.
+ Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
+ Retirement savings plan with employer match and contributions
+ Colleague Referral Program to earn cash and prizes
+ Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
+ Tuition Reimbursement
Position Purpose:
Works in a dyad leadership role with the Lead Physician to achieve an excellent patient-centered experience, superior health
outcomes, and optimal financial performance in order to further the mission of the organization. Provides 24/7 leadership to support
the efficient and effective operational and financial performance of the designated practice/specialty as well as supporting the goals
of the organization including: lean processes and change management, planning, human resource management, financial
accountability, facility oversight, quality assessment and improvement, regulatory compliance, and productivity management.
What the Practice Leader will do:
+ In collaboration with the Lead Physician, promotes the organizational mission, guiding behaviors, values, initiatives, and a just and safe culture.
+ Ensures patient accessibility and continuity of care.
+ Develops an operating practice budget in collaboration with the care management team, administration and other practice leaders. Accountable to make operational adjustments to achieve positive financial outcomes (i.e. Site Action Plans, Staff and Physician Productivity).
+ Provides leadership for Electronic Health Record including implementation, ongoing maintenance, and upgrade process.
+ Partners with the care management team and Professional Billing Team to ensure that all revenue cycle management thresholds are met. Charges are accurately coded and posted to the patient account in a timely manner (i.e. % collections, missing encounters, insurance errors report).
+ Shows initiative and creativity in problem solving through active collaboration with members of the health care team, sees what needs to be done, brings it to the attention of individual(s) who can get it done, or independently does it without being asked or told.
+ Provides effective employee resource management, including appropriate staff scheduling, hiring, training, evaluating, mentoring, coaching, and disciplinary processes.
Minimum qualifications:
+ Bachelor’s degree or demonstrated progressive leadership responsibility, experience, and education.
+ Two years of leadership experience
+ Strong verbal, written and interpersonal communication skills for contacts with internal and external customers/stakeholders to obtain and interpret a variety of information based on knowledge of departmental practices, Mercy Health Physician Partners and Trinity Health policies and programs and specific technical and regulatory knowledge. Discretion must be exercised in deciding what and how to communicate; conflict resolution skills must be exercised where policy issues are concerned both within the functional area and interdepartmentally. Diplomacy, tact and listening skills are required. Ability to read, interpret and write technical materials.
+ Project management skills including the ability to implement program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner. Ability to develop, implements, and administer budgets.
+ Leadership skills including willingness to pursue leadership roles with increasing levels of accountability comfort with decision-making responsibilities, coaching, mentoring, and the ability to inspire and build confidence in others and to forge alliances and garner support.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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