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Position Title:Exam Accommodations Coordinator

Job Group:Professional & Scientific

Required Minimum Qualifications:High school diploma or equivalent and 5 years of related experience

Preferred Qualifications:Experience in an educational setting.

Experience working in an administrative-type role.

Experience using databases and software systems.

Experience supervising/leading individuals; preferably student workers.

Experience with training others.

Job Description:

Are you passionate about promoting accessibility and supporting students in their academic journeys? Are you looking to join a supportive, collaborative team?

If so, Student Accessibility Services at Iowa State University is currently seeking applicants for an Exam Accommodations Coordinator!

This position will be classified as a Student Services Coordinator III. Reporting through the Dean of Students Office in the Division of Student Affairs, Student Accessibility Services (SAS) coordinates reasonable accommodations for ISU students with documented disabilities and promotes access and student success at the University.

What You'll Do:

+ Manage a highly organized system for the exam referral process, including scheduling, approving exam times, and handling documentation.

+ Collaborate with the Director to recommend and implement updated processes that enhance the Exam Accommodations Center (EAC) procedures.

+ Act as the primary resource for addressing elevated concerns from students and faculty, ensuring that every voice is heard and valued.

+ Take charge of important projects, such as coordinating final exam week and integrating new systems for improved efficiency.

+ Work alongside various campus partners, including Center for Excellence in Learning and Teaching and Facilities Planning and Management, to ensure seamless delivery of reasonable accommodations.

+ Provide supervision, training, and support to student employees, fostering their growth through the Career Readiness Competencies framework.

+ Assist in recruiting and onboarding new student staff, ensuring they are well-prepared to support their peers.

+ Offer constructive feedback and hold bi-weekly check-ins to help student employees excel in their roles.

+ Work closely with students to navigate accommodation concerns, empowering them to advocate for their needs.

Why Join Us?

+ Make a Difference: Your work will directly impact students’ academic experiences and success.

+ Professional Growth: Engage in continuous learning opportunities and develop your skills in a supportive environment.

+ Collaborative Culture: Join a team that values innovation and open communication.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Level Guidelines• Senior-level position applies advanced and specialized expertise and competencies• Typically receives general supervision with high level guidance on the most complex assignments• Completes assignments which are moderately difficult or difficult• Resolves issues, including atypical issues, and makes recommendations• May lead projects of limited scope• Functions as “go to.” Responds to inquiries and requests from others inside and outside work area• May act as a lead, assigning tasks and providing guidance to lower level workers• May provide supervision to one to two other staff or lead a small work team• Provides guidance to students

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: November 7, 2025

Posting Close Date:November 16, 2025

Job Requisition Number:R18096

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.