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Company Overview

Primal Pet Foods is an Abilene, Texas manufacturer of fully prepared, human-grade raw foods and treats for dogs and cats. Primal Pet Foods was founded with the goal of improving the quality of life and overall health and happiness of pets through wholesome raw foods that mimic the diet of animals in the wild.

We're looking for reliable and motivated people to join our fast-paced, growing Primal Team in our Administrative /HR

Job Summary

The Administrative Support Specialist is responsible for providing essential front office and administrative support to the facility. Key responsibilities include managing front desk operations, delivering exceptional customer service, routing communications, greeting and assisting visitors, scheduling meetings, and handling incoming mail. This role will also support various office functions and assist the Human Resources department with administrative tasks, including event planning and recruitment support.

Key Responsibilities

Front Desk & Customer Service

+ Serve as the first point of contact, greeting and directing visitors in a professional and friendly manner.

+ Respond to doorbell calls and notify the appropriate staff members via radio communication.

+ Maintain an accurate visitor log for safety and emergency procedures.

+ Provide exceptional customer service both in person and over the phone.

Administrative Support

+ Coordinate incoming and outgoing mail, including occasional food deliveries.

+ Draft memos, correspondence, reports, and other office documents.

+ Assist with various clerical tasks such as photocopying, filing, and document preparation.

+ Maintain the organization and cleanliness of the front desk and reception area.

+ Provide support in data entry and maintain Excel spreadsheets as needed.

Human Resources Assistance

+ Maintain confidentiality of employee information at all times.

+ Assist with maintaining personnel files and updating employee records.

+ Record attendance call-outs and notify relevant departments.

+ Support recruiting activities, including reviewing resumes, scheduling interviews, and answering candidate questions regarding the application process.

+ Assist with HR-related projects and company events as assigned.

Additional Duties

+ Support assigned team projects and cross-functional collaboration.

+ Perform other related duties as needed and assigned.

Supervisory Responsibilities

+ This position does not have supervisory responsibilities.

Education & Experience

+ High school diploma or equivalent required.

+ Minimum of 1 year experience in an administrative or secretarial role.

+ Average typing speed of 50+ WPM with minimal errors.

+ Proficient in Microsoft Office, particularly Word and Excel.

+ Bilingual in English and Spanish preferred

Qualifications

To be successful in this role, candidates must demonstrate the ability to perform each essential duty effectively. The qualifications listed represent the knowledge, skills, and abilities required. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

Benefits and Perks

+ This is a full-time, regular position and comes with full benefits including medical, dental, vision, 401k, 7 Paid Holidays each year, and paid vacation.

Primal Pet Group is a Drug Free Workplace and an Equal Opportunity Employer.

Please review our Employment Privacy Policy here: https://primalpetfoods.com/pages/employee-privacy-policy. By submitting an application with us, you acknowledge that you have read and understand this policy.

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