"Alerted.org

Office Assistant II - LPD Court Liaison (Part-Time Regular)

Print (https://www.governmentjobs.com/careers/lakelandfl/jobs/newprint/5136780)

Apply



Office Assistant II - LPD Court Liaison (Part-Time Regular)

Salary

$21.40 - $31.44 Hourly

Location

Employment Services, FL

Job Type

Part Time Regular

Job Number

6090-108

Department

Lakeland Police Department

Division

GSS General Services 1407110000

Opening Date

11/07/2025

Closing Date

11/21/2025 4:00 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

NA

+ Description

+ Benefits

+ Questions

GENERAL DESCRIPTION OF CLASS

This is an administrative support position responsible for advanced clerical work. An employee in this position has developed specialized clerical skills through considerable on-the-job experience. Work may involve processing documents and data, informing the general public on policies, processes, programs, and procedures, and maintaining associated records. Work may also include reporting related statistics, processing data, maintaining computer files, proofreading data, referencing, and retrieving data. Work requires initiative, independence, and discretion in handling delegated administrative details and performing various clerical duties. Work is reviewed through observation, conversation, and analysis of reports and results achieved.

This posting will close after the receipt of the first 10 qualified applicants or 2 weeks (November 21 at 4:00 PM), whichever comes first.

ESSENTIAL FUNCTIONS

+ Enters, codes, and processes information into a database; maintains computer files and documents; prepares reports; calculates payments, and maintains associated files and records.

+ Maintains and completes data for administrative and public reports, bulletins, questionnaires, and other documents; prepares moderately complex worksheets and tables from standardized raw data; makes varied arithmetical computations on material assembled required to process personnel documentation.

+ Prepares and types correspondence, minutes, and agendas, and maintains confidentiality of sensitive information and detailed documentation on actions that may encompass legal ramifications

+ Operates computer, calculator, copier, postage meter, fax machine, and/or other office equipment.

+ Relays messages to personnel and informs personnel of office policies, procedures, and rule changes.

+ Conducts office and operational supplies inventory and replenishes through ordering and direct purchasing.

+ Answers incoming calls and customer inquiries, providing information on departmental services, functions, policies, procedures, and processes.

+ Maintains appointment schedules.

+ Develops and implements filing systems and procedures, and files records and reports.

+ Researches databases to obtain information as required.

+ Utilizes the internet for research purposes.

+ Maintains the confidentiality of sensitive information.

+ Must be able to assist all areas within the operation as needed.

+ May perform payroll duties.

+ May be required to participate and/or facilitate training to support departmental or City initiatives and requirements.

+ May be required to work overtime or alternate hours as necessary for the efficient operation of the department.

+ Position designated as Mission Critical by Department Director.

+ Acts as liaison to the State Attorney, Clerk of Courts, Public Defenders, private attorneys, and the Tenth Judicial Circuit personnel concerning matters relating to the scheduling of hearings, depositions, conferences, and other related activities for personnel at the Lakeland Police Department.

+ Picks up and delivers correspondence to other areas in the county and maintains the confidentiality of sensitive information.

+ Enters and processes information into databases; maintains computer files and documents; prepares reports; and maintains associated files and records. Certain documents are also e-filed as required.

+ Prepares and writes (typed) correspondence while maintaining confidentiality of sensitive information and detailed documentation on actions that may encompass legal ramifications.

+ Relays messages to personnel and informs them of changes in office policies, procedures, and rules.

+ Answers incoming calls and customer inquiries, providing information on departmental services and functions, policies, procedures, and processes.

+ Maintains and completes data for administrative and other documents, prepares moderately complex worksheets and tables from standardized raw data, and makes varied arithmetical computations on assembled material required to process personnel documentation.

+ Conducts inventory of office and operational supplies and replenishes them through ordering and direct purchasing.

+ Provides administrative support and serves as the point of contact for the court system regarding subpoenas for personnel at the Lakeland Police Department.

+ Accepts or declines subpoenas for personnel and coordinates with attorneys, courthouse staff, and process servers regarding conflicts, scheduling, and related information.

+ Coordinates with Captains, Lieutenants, Sergeants, Officers, and civilian staff on the distribution and follow-up of subpoenas for personnel.

+ Works closely with the Public Information Office, Records, Property and Evidence, and the Lab for the pickup and distribution of correspondence, and with Legal and the Office of Professional Standards on matters regarding personnel, subpoenas, missed court appearances, and other related issues.

ADDITIONAL FUNCTIONS

+ May assign work; provide training and/or orientation to other employees.

+ May attend meetings and conferences to furnish information and/or take notes.

+ May supervise, assist, and advise other employees.

+ May make travel arrangements.

+ Performs related work as required.

QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)

+ High school diploma from an accredited school or a GED.

+ Three years of experience performing progressively more complex clerical duties.

An equivalent combination of education, training, and experience that provides the necessary knowledge, skills, abilities, and other competencies necessary for success in the target position may be considered.

SPECIAL REQUIREMENTS

+ May be required to possess and maintain a valid driver's license.

+ Must possess and maintain a valid contact phone number.

+ CJIS certification is required and will be completed once employed.

+ Required to travel around the county to different locations via assigned vehicle for pickup and delivery of correspondence.

+ May be required to pass an elevated background check provided by the City of Lakeland Police Department upon hire.

KNOWLEDGE, SKILLS, ABILITIES

KNOWLEDGE

+ Knowledge of business English, spelling, and punctuation.

+ Fully functioning knowledge of office practices and procedures, including various computer software applications.

+ Thorough knowledge of computer programs, including customer account management and workflow management systems.

SKILLS

+ Skill in using Microsoft Office applications.

+ Skill in operating computers and standard office equipment.

+ Skill in operating a calculator, copier, postage meter, fax machine, and other office equipment.

ABILITIES

+ Ability to make accurate arithmetic computations and tabulations.

+ Ability to multitask in a busy environment.

+ Ability to stay organized.

+ Ability to readily acquire information and make minor decisions from working knowledge of applicable regulations and related division policies and procedures.

+ Ability to tactfully and courteously communicate with the public, employees, and officials, and establish and maintain working relationships.

+ Ability to design reports with a minimum of supervision.

+ Ability to solve problems logically and expeditiously.

+ Ability to develop, layout, and implement clerical procedures and operations from general instructions and coordinate other clerical employees' work.

+ Ability to prepare and maintain correspondence, reports, and records, and to perform routine office management details with minimum supervision.

+ Ability to prioritize work to meet time constraints.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS

+ The job requires mostly sedentary work, with occasional walking or standing, exerting up to 10 pounds of force regularly, and routine computer operations.

+ The job requires reaching, bending, and stooping, which may be required when filing or operating office equipment.

+ The job risks include exposure to dust, pollen, and loud noises.

+ The job requires normal visual acuity, field of vision, hearing, speaking, color perception, and depth perception.

Required Documents:

1. Copy of DD214 – Military Discharge (if applicable).

Applicants for the position of Office Assistant II are required to submit a copy of ALL required documents with the employment application. Applicants will not be eligible for employment until ALL required documents have been submitted to CIVIL SERVICE or uploaded with the application. Documents will not be accepted after the closing of the job posting.

Elements of the selection process:

Our system allows you to work on your application and save the application without submitting it. This is done to allow you to save your work and come back to finish the application without having to start over. Your application is not considered “complete” until it is thoroughly filled out, without missing information, and ALL required documents are received by Civil Service. If you submit your application and do not “complete” it before the closing of the job posting, your application will be rejected from the system and you will have to start the application process over. The application WILL NOT be accepted or reviewed until it is “complete”.

After submission of the completed application (including ALL required documents) the application will be accepted.

Once applications have been reviewed and accepted based on minimum qualifications for the position, candidates who meet the minimum qualifications will be given a computer skills test. The test will consist of Outlook, Word, Excel, Filing, PowerPoint, and Proofreading. Candidates are required to receive a passing score on each section of the exam to move forward.

The hiring authority will evaluate candidates based on their overall performance on the test, training, education, and/or experience to determine the most suitable applicants for interview.

Candidates selected to move forward will be invited to an interview. The interview process will consist of a structured, panel interview rated by subject-matter experts using the Office Assistant II Competency Model. The panel will consist of at least three LPD members.

If selected to move forward, you will be invited to complete a biographical interview, conducted by a member of the G.S.S. staff. The biographical interview will consist of a full comprehensive review of the application submitted to confirm accuracy of the information provided. Applicants that are selected to continue in the process will be given information and instructions for the submission of a Personal History Questionnaire, which will be required to move forward in the process.

Applicants that are selected for employment will be given a conditional offer of employment.

The job offer is contingent upon the successful completion and approval of a Truth Verification Examination (i.e. polygraph or computer voice stress analysis), medical examination & drug screen testing and completed background investigation.

A thorough background Investigation will be completed on all candidates prior to employment.

The applicant will receive written notice either by mail or electronic mail at each phase of the selection process advising them that they were selected to move forward in the process or that they were not selected. It is the responsibility of the applicant to ensure that the e-mail address provided on the application is correct and to provide any updated information to Civil Service during the application process.

Once a decision has been reached to offer the applicant employment OR that the applicant will not be offered employment, applicants will be notified within 30 days. The intent of the Lakeland Police Department’s Personnel Services Section is that the selection process, from the date of the exam until the applicant is advised of a decision regarding employment, will not extend beyond 180 days.

When the applicant is selected for employment and all elements of the selection process have been passed, the applicant will begin the in-house training and familiarization of the positional duties. The new employee will be on probationary status until their one year probationary period is successfully completed.

Reapplication

Reapplication, retesting, and re-evaluation of applicants not hired is permitted after six months as long as nothing in the application history indicates an unfitness for employment. Conditions that qualify as unfitness for employment include revelations of unacceptable drug use, criminal records, or other factors discovered during the selection process.

Background Investigation

A background investigation of each candidate for all positions is conducted prior to appointment to probationary status. The background investigation may include, but is not limited to:

a. verification of qualifying credentials

b. a review of any criminal record

c. a review of applicants driving record

d. fingerprint check

e. warrants check

f. records check

g. verification of at least three personal references

h. a review of prior employment/military history

i. a review of applicants employment and academy files

j. review of social site/internet information

Be advised that sensitive or confidential aspects of the applicant's personal lives may be explored.

Truth Verification Examination

A computer voice stress analysis (CVSA) or polygraph examination of all candidates receiving a conditional offer of employment is conducted and assessed by a qualified professional prior to appointment to probationary status. Candidates are provided with a list of areas from which the truth verification examination questions will be drawn prior to the examination. The results of a truth verification examination shall not be used as a single determinant of employment status.

Drug Screen

A drug screen of all candidates receiving a conditional offer of employment is conducted and assessed by a qualified professional prior to appointment to probationary status. The drug screen tests for recent usage of controlled substances, either illegal or prescribed substances. Prohibited substances are defined by departmental directives and are available to candidates who have questions concerning prohibited drug usage.

The City of Lakeland is an Equal Opportunity/Equal Access Employer and a Drug Free work place.

This position closes on November 21, 2025 at 4PM.

City of Lakeland

2024 Summary Sheet

Annual Leave

Annual leave is accumulated bi-weekly and based upon years of service as follows:

Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*

Sick Leave

Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.

*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.

Sick Leave Pool

Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.

For more information contact Amanda Kaiser at 834-8768

Family & Medical Leave

Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.

For more information contact Dawn Justice at 834-6038.

Pension Plan

Provision for retirement income requiring mandatory participation for full-time regular employees.

Defined Benefit Plan:

Plan C Employee 4.16%

Employer 15.66%

OR

Defined Contribution Plan:

Executives, New Hires aged 52 and older, and Fire/Police Recruits

Employee 8.5% or 11% per election upon hire

Employer 15.39%

Deferred Compensation 457 Plan:

A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.

Maximum contribution for 2025 is $23,500; employees age 50 or older can also add a "catch-up" amount of $7,500; employees age 60-63 can also add a "catch-up" amount of $11,250.

Additionally, a match of up to 5% of salary is offered by the City in Plan C.

Holidays

Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.

Funeral Leave

Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.

Jury/Witness Duty

Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.

Military Leave

Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).

Maternity Leave

Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.

Leave of Absence Without Pay

Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.

Longevity Pay

Tuition Reimbursement

Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.

For more information, contact Melissa Yelnick at 834-6844.

Suggestion Awards

A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.

For additional information, contact Employee Engagement and Development at 834-6837.

Direct Deposit of Paycheck (refer to handout in new employee folder)

An account must be established with the institution of your choice prior to signing up for direct deposit.

Uniforms/Equipment

Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.

Parking

Free while at work.

Break Periods

Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.

For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.

For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.

For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.

01

Are you a citizen of the United States?

+ Yes

+ No

02

Have you ever received a dishonorable discharge from any of the Armed Forces of the United States?

+ Yes

+ No

03

Any person who, after July 1, 1981, pleads guilty or nolo contendere to, or is found guilty of a felony, or of a misdemeanor involving perjury or a false statement, shall not be eligible for employment or appointment as an officer, not-withstanding suspension of sentence or withholding of adjudication. Have you been convicted of any felony or of a misdemeanor involving perjury or false statement?

+ Yes

+ No

04

Do you have a High School diploma from an accredited school or its equivalent (GED)?

+ Yes

+ No

05

Have you ever, by word of mouth, or in writing advocated, advised, or taught the doctrine that the government of the United States of America, or of any political subdivision thereof, should be overthrown by force, violence, or any unlawful means?

+ Yes

+ No

06

Are you willing to take a Truth Verification Examination (i.e. polygraph or voice stress analysis) to verify all information supplied in this application?

+ Yes

+ No

07

Have you illegally used, experimented, or otherwise possessed marijuana, or any of its derivatives within the past 2 years?

+ Yes

+ No

08

If you have illegally used, experimented, or otherwise possessed marijuana, or any of its derivatives within the past 2 years, please provide a detailed explanation of the incident(s) and provide the month/year of last use. Otherwise, enter N/A.

09

Other than marijuana, within the past 5 years, have you illegally used, experimented, or otherwise possessed any controlled substance listed under Florida Statute 893, including synthetic drugs and the use of prescription medications that were not prescribed to you.

+ Yes

+ No

10

If you have, within the past 5 years, illegally used, experimented, or otherwise possessed any controlled substance listed under Florida Statute 893, including synthetic drugs and the use of prescription medications that were not prescribed to you, please provide a detailed explanation of the incident(s) and include the name of the illegal drug used and the month/year of last use. Otherwise, enter N/A.

11

Have you ever illegally cultivated, manufactured, sold, or delivered a controlled substance at any time?

+ Yes

+ No

12

If you have illegally cultivated, manufactured, sold, or delivered a controlled substance, explain and enter the date of the occurrence(s). Otherwise enter N/A.

13

If you have ever been convicted of a criminal offense list each offense and explain. Otherwise enter N/A..

14

Have you ever been arrested, charged, or received a notice to appear or summons for any criminal violation? If yes, please explain. Otherwise enter No.

15

List all traffic tickets other than parking, explain why received, when received, and final disposition. Enter N/A if you have never received a traffic ticket other than parking.

16

If your license has ever been suspended or revoked, explain in detail. Otherwise enter N/A.

17

Have you had a DUI conviction within sixty months of this application?

+ Yes

+ No

18

List what illegal drug(s), if any, you have used. List the number of times you used the illegal drug(s) and the time frame in which the use(s) occurred. This includes any prescription medication you have taken that was not prescribed to you. The format for answering this question is: TYPE of illegal drug(s), NUMBER OF TIMES the drug(s) was used, PERIOD OF TIME in which the drug(s) was used. LIST EACH ILLEGAL DRUG(S) USED IN THE ABOVE FORMAT SEPARATELY. If you have never used any illegal drug(s), please state I have never used any illegal drug (s).

19

List any honors, awards, or scholarships received from an educator or employer. Indicate none if you have none.

20

Do you understand that if you HAVE SERVED in the Armed Forces, you must supply a copy of your DD214 Form-4 to the City of Lakeland Department of Civil Service?

+ Yes

+ No

21

If you have served in the Armed Forces, list the branch(es) of service and the corresponding highest rank achieved. Otherwise enter N/A.

22

If you have served in the military, list the type and date of each discharge. Otherwise enter N/A.

23

If any type of disciplinary action was taken against you in the service, please provide the Date, Place, Nature of the offense, and Action taken. Otherwise enter N/A.

24

If you are a naturalized citizen, please provide: Date, Place, Court, and Naturalization Number. Otherwise, enter N/A.

25

If you have any tattoos describe the design and location. Otherwise enter N/A.

26

With or without reasonable accommodation(s), can you perform the essential functions of the job as described in the job description? Please answer Yes or No. If you require any reasonable accommodation(s) to perform the essential functions of the job as described in the job description, please provide a narrative statement that describes reasonable accommodation(s) needed below:

27

Can you operate a motor vehicle?

+ Yes

+ No

28

Have you ever been terminated from employment? If yes, list the name of the employer. Otherwise enter "No, I have never been terminated from employment."

29

Have you ever been disciplined in anyway, dismissed from or asked to resign by any employer? If yes, please include all verbal and written counseling's, warnings, reprimands, suspensions, or involuntary resignations. Otherwise enter No.

30

List names of relatives or friends employed by the Lakeland Police Department. Format is: Name, Relationship. Otherwise enter N/A.

31

If you have ever applied to another law enforcement agency, list the name of the agency and the date(s) and status of each application. Otherwise enter N/A.

32

Please indicate your highest level of education.

+ Less than a High School Diploma or GED

+ High School Diploma or GED

+ Some College - less than 30 credit hours

+ Some College - 30 credit hours, but less than 60 credit hours

+ Associate's Degree or 60 credit hours

+ 90 Credit Hours

+ Bachelor's Degree or 120 credit hours

+ Master's Degree

+ Doctorate Degree

33

Please indicate your years of experience in performing progressively more complex clerical duties.

+ No experience

+ Some experience, but less than 1 year

+ At least 1 year, but less than 2 years

+ At least 2 years, but less than 3 years

+ 3 years or more

34

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

35

I have read and understand that the required documentation is to be submitted with my employment application for OFFICE ASSISTANT II with the Lakeland Police Department. I further understand that if I submit an application and do not "complete" it before 4 p.m. on the posted closing date (listed on the posting), my application will be rejected from the system and I will have to start the application process over. I understand that my application WILL NOT be accepted or reviewed until it is "complete".

+ Yes

+ No

Required Question

Employer

City of Lakeland, Civil Service

Address

500 N Lake Parker Avenue Lakeland, Florida, 33801

Phone

(863)834-8790

Website

http://www.lakelandgov.net/employmentservices