"Alerted.org

About the job you’re considering

Capgemini is seeking a director-level executive to lead Sales Order Management & Transportation. As part of the Intelligent Supply Chain Operations (ISCO) practice, this role will shape the future of order management operations and drive best-in-class, technology-enabled processes, as well as integrate this function with its downstream transportation and logistics function

Your role

• Lead an ISCO engagement cross-functional, global projects managing scope, risk, results, and profitability.

• Act as the primary point of contact for clients in the area of sales order management.

• Present confidently to client leadership and large audiences.

• Drive process improvement and transformation using digital tools and automation. Text

• Develop and market new services and solutions in the order management space.

• Implement effective recruitment strategies to build high-performing teams

• Strategically aligning people and resources to meet evolving market needs.

• Promote knowledge sharing and contribute to learning programs

• Represent delivery in client pursuits and demonstrate strong delivery leadership

Your skills and experience

• Own the end-to-end sales order management process and ensure accurate, timely order fulfillment reporting.

• Demonstrate ownership, collaboration, and curiosity in understanding order flows and business impact.

• Partner with client stakeholders to influence upstream and downstream processes.

• Develop and maintain controls and guidelines for order and delivery accuracy

• Understand the implications of underperformance on customer satisfaction and compliance.

• Mentor teams to shift from transactional service delivery to strategic supply chain ownership.

• Establish frameworks for client satisfaction and continuous improvement

• 15 years of experience in supply chain operations, with a focus on sales order management and transformation.

• Proven leadership managing large, distributed teams.

• Expertise in order fulfillment analysis, supply chain reporting, and performance metrics, for primary and secondary SC operations

• Strong problem-solving, analytical thinking, and influencing skills.

• Deep understanding of order-to-cash processes and ERP systems (e.g., SAP SD, Oracle SCM, Salesforce).

• Excellent communication skills to engage with clients and senior stakeholders.

• Ideally an industry expertise in Agribusiness and consumer goods

• Postgraduate degree (MBA in Supply Chain or Operations preferred).

• 8–10 years in senior supply chain roles, ideally in shared service environments.

• Professional certifications such as APICS CPIM or CSCP are a plus.

• Adaptability to work across teams and shifts.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

+ Flexible work

+ Healthcare including dental, vision, mental health, and well-being programs

+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan

+ Paid time off and paid holidays

+ Paid parental leave

+ Family building benefits like adoption assistance, surrogacy, and cryopreservation

+ Social well-being benefits like subsidized back-up child/elder care and tutoring

+ Mentoring, coaching and learning programs

+ Employee Resource Groups

+ Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to

engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

**Job:** _Project Manager_

**Organization:** _BSv_

**Title:** _Business Transformation Director_

**Location:** _IL-Chicago_

**Requisition ID:** _082025_