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Manager 2 IHT-Modern Workplace Services
- St. Luke's Health System (Boise, ID)
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Overview
We’re looking for a dynamic Manager to lead our enterprise collaboration and productivity ecosystem. This role combines technical ownership of Microsoft 365 and productivity applications with strategic oversight of AI-driven solutions, including Copilot and Power Platform. You’ll guide platform strategy, manage solution development, and ensure our digital workplace empowers employees and meets evolving business needs.
Key Responsibilities
+ Lead the **architecture, governance, and performance** of Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange Online)
+ Oversee **Copilot and Copilot Agent deployment** , customization, and lifecycle management
+ Stay ahead of related emerging technologies to enhance collaboration and end-user productivity
+ Accountability for **productivity applications** such as Microsoft Visio, Project, Adobe Creative Cloud, SnagIt, and others
+ Drive **solution development** using Power Platform (Power Apps, Power Automate, Power BI) to meet customer requests
+ Collaborate with business units to **translate requirements into scalable, secure solutions**
+ Establish and maintain **governance, compliance, and security** standards across platforms
+ Lead **training, adoption, and change management** initiatives for new tools and features
+ Partner with procurement and vendor management to **optimize licensing and cost efficiency**
+ Maintain a **solution intake and prioritization process** , ensuring timely delivery and alignment with business goals
+ Oversees the evaluation, selection, and implementation of systems or technologies.
+ Determines business requirements and needs, identifies key performance factors, defines projects and priorities, establishes standards related to department/program operations; recommends and allocates resources based on business priorities.
+ Responsible for the planning, organizing and staffing of the department; makes decisions on personnel actions (hiring, terminations, promotions, etc.); assigns personnel to projects and directs their activities; reviews and evaluates work and prepares performance reports.
+ Advises subordinates on administrative policies and procedures; evaluates and recommends changes to policies or procedures.
What You Bring
+ 5+ years in enterprise IT, digital workplace, or automation leadership
+ Strong expertise in Microsoft 365 technology stack
+ Experience with Power Platform development and Copilot integration
+ Familiarity with productivity tools and enterprise licensing models
+ Proven ability to lead cross-functional teams and deliver business-aligned solutions
+ Strategic mindset with strong communication and stakeholder engagement skills
+ Strategic thinker with ability to translate tech into business value
Reporting & Team
+ Reports to: Director,Digital Experience
+ Leads: M365 and Power Platform engineers, solution analysts, and adoption specialists
Minimum Qualifications:
+ Education: Bachelors degree or experience in lieu of degree
+ Experience: 6 years relevant experience
+ Licenses/Certifications: None
What’s in it for you
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
**Default: Location : City** _Boise_
**Category** _Information Technology_
**Work Unit** _Tech Ops Digital Experience System Office_
**Position Type** _Full-Time_
**Work Schedule** _DAY_
**Requisition ID** _2025-106858_
**Default: Location : Location** _US-ID-Boise_
**Work Location : Name** _800 E Park Blvd, Boise, St. Luke's Plaza 4_
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