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Business Services Analyst, Associate - Part Time, Temporary

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Business Services Analyst, Associate - Part Time, Temporary

Salary

$29.97 - $35.95 Hourly

Location

Durham, NC

Job Type

Temp without benefits, (less than 1000 hours)

Remote Employment

Flexible/Hybrid

Job Number

25-05703

Department

Environmental & Street Services

Opening Date

11/07/2025

Closing Date

11/12/2025 11:59 PM Eastern

+ Description

+ Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $29.97 - $35.95 hourly

Hours: 8:00 A.M. - 5:00 P.M. Monday - Friday (hours may vary)

*This is a Part-Time position with an anticipated duration of 6 months; duration subject to change.*

Top-notch management, highly qualified, competent staff and opportunities for career advancement and professional success make the City of Durham's Environmental & Street Services Department (http://durhamnc.gov/506/Public-Works) a great place to work. We create the foundation on which Durham is built, using innovative methods that support the City's growth and enhance our quality of life. If growing professionally while serving your community is for you, bring your skills to Durham!

The Business Services Analyst, Associate supports the delivery, improvement, and analysis of core business services and operational processes. This position is responsible for assisting with data and project analysis, process documentation, budget reconciliation, updating databases, managing records, collaborating with City departments, coordinating procurement activities, tracking and monitoring budgets, specialized and technical support for our engineering unit and stakeholders.

Duties/Responsibilities

+ Prepares, maintains, reviews, and submits project manuals, purchase orders, meeting agendas, files, training materials, and other documents; processes payments; updates and maintains technical databases and online systems; performs basic research; compiles, verifies and/or reconciles information; reviews work for accuracy and completeness.

+ Coordinates project operations; performs basic troubleshooting and user assistance for technology issues, routes complex technology issues to applicable staff/departments; tracks and monitors budgets and expenditures.

+ Maintains databases and websites; prepares and updates web content, guiding staff on using websites, trains new hires on existing management software that department utilizes, troubleshooting issues, and performing basic database server maintenance duties.

+ Collaborates with City departments, vendors, and/or external agencies to coordinate information, respond to inquiries and concerns, and assist with program logistics.

+ Performs other duties of a similar nature and level as assigned.

Minimum Qualifications & Experience

+ Associate’s degree in business administration or field related to assignment.

+ Three years of experience related to assignment.

+ A valid North Carolina Class C Driver’s License with a satisfactory driving record acquired within a time frame established by the City.

Additional Preferred Skills

+ Strong analytical and problem-solving skills.

+ Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

+ Ability to manage multiple tasks, prioritize work, and meet deadlines.

+ Detail-oriented with strong organizational skills.

+ Experience working with Enterprise Resource Planning (ERP) systems, such as Munis or Oracle.

+ Experience managing web content or databases.

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD, Juris Doctorate)

04

How many years of related experience do you have?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years of related experience

+ 3 years but less than 7 years of related experience

+ 7 or more years of related experience

05

How many years of experience do you have working with Enterprise Resource Planning (ERP) systems, such as Munis or Oracle?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years

+ 3 years but less than 5 years

+ 5 or more years

06

How would you rate your experience level with MS Excel (such as to create and analyze budgets and other data)?

+ No experience

+ Beginner level

+ Intermediate level

+ Advanced level

+ Expert level

07

How many years of experience do you have with managing web content or databases?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 2 years of related experience

+ 2 years but less than 5 years of related experience

+ 5 or more years of related experience

Required Question